Tricia Spivey
Saint Johns,FL
Summary
Proven Administrative Assistant at Frontline Appraisals, adept in workflow optimization and office administration, significantly improved process efficiency. Excelled in building customer relationships and teamwork, ensuring high-quality service. Skilled in data entry and customer service, consistently surpassed team goals through innovative solutions and dedication. Experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Frontline Appraisals
01.2018 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Dispatched vehicle and property assignments in a timely matter for employees, to receive a quick turnaround.
- Assisted coworkers with special tasks on daily basis..
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
High School Diploma -
Nature Coast High School
Spring Hill, FL05.2001
Skills
- Scheduling
- Workflow Optimization
- Office Administration
- Data Entry
- Calendar Management
- Database Management
- Appointment Scheduling
- Dedicated Team Player
- Marketing
- Customer Service
- Report Writing
Timeline
Administrative Assistant
Frontline Appraisals
01.2018 - 01.2022
High School Diploma -
Nature Coast High School
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