Tricia Tonnies
Hallsville,MO
Summary
Dentistry has been a big part of my life for 31+ years. I have worked in the same office and developed a relationship with our patients and employees throughout the years. I love my job and our patients. My favorite part of my job is dealing with the dental insurance, I would like to have a position that focuses on the insurance, as this is my passion.
Overview
31
31
years of professional experience
Work History
Office Manager
Chase Patton DDS
Columbia, MO
10.1992 - Current
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Coded and entered daily invoices with in-house accounting software.
- Ensured compliance with applicable laws regarding employment practices.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Bank Teller
Union Planters Bank
Columbia, MO
1990 - 1992
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
Education
Associate of Arts -
Moberly Area Community College
Moberly, MO01-1990
Skills
- Expense Reporting
- Staff Hiring
- Customer Service
- Team Supervision
- Office Management
- Billing
- Technical Support
- Scheduling
- Office Administration
Timeline
Office Manager
Chase Patton DDS
10.1992 - Current
Bank Teller
Union Planters Bank
1990 - 1992
Associate of Arts -
Moberly Area Community College
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