Summary
Overview
Work History
Education
Skills
Humanitarian Work
Timeline
Generic
T'riee Pernell

T'riee Pernell

Minneapolis,MN

Summary

Dynamic professional with a proven track record in process optimization and complaint handling, honed across roles at Chipotle Restaurant, Nibbles, and Americorps. Excelled in creating collaborative service environments, enhancing customer satisfaction, and mentoring teams. Skilled in active listening and problem-solving, consistently achieving positive outcomes in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Chipotle Restaurant
09.2024 - 10.2024
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Trained new personnel regarding company operations, policies and services.
  • Responded proactively and positively to rapid change.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Independent Contractor

Nibbles
06.2024 - 09.2024
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Trained new team members to apply best coding best practices and proper use of development tools.

Tutor

Americorps
10.2023 - 05.2024
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Monitored student progress and provided feedback and support.

Education

High School Diploma -

Park Center Ib World School
Brooklyn Park, MN
06.2018

Skills

  • Coordination
  • Complaint Handling
  • Process Optimization
  • Problem-solving abilities
  • Quality Control
  • Courteous demeanor
  • Calm Demeanor
  • Active Listening
  • Route Management
  • Follow-up skills

Humanitarian Work

I am called by God to be a Evangelist. I do my best to be kind, and generous, to everyone I come across. I specialize in facilitating a welcoming environment, for healing and restoration. I hope to take my Evangelism across the world, and specifically work with Red Cross, to help 3rd world countries gain access to basic human rights. 

Timeline

Customer Service Representative

Chipotle Restaurant
09.2024 - 10.2024

Independent Contractor

Nibbles
06.2024 - 09.2024

Tutor

Americorps
10.2023 - 05.2024

High School Diploma -

Park Center Ib World School
T'riee Pernell