Jaleah Faulkner
Cheraw,SC
Summary
Dynamic and customer-focused professional with experience at SUBWAY® Restaurants, excelling in cash handling and problem resolution. Proven ability to enhance customer satisfaction through active listening and teamwork, ensuring efficient service during peak hours. Committed to maintaining a clean and organized environment while delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
SUBWAY®Restaurants
Cheraw, South Carolina
08.2023 - 07.2025
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers in selecting menu items and answering product questions.
- Handled cash, credit, and debit transactions using the point-of-sale system.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer complaints promptly to enhance overall dining experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Cheraw High School
Cheraw, SC05-2025
Bachelor of Science - Exercise Science
Winthrop University
Rock Hill, SCSkills
- Health education
- Customer service
- Team collaboration
- Active listening
- Cash handling
- Time management
- Problem resolution
Certification
- Wed & Digital Communications CTE
Timeline
Cashier
SUBWAY®Restaurants
08.2023 - 07.2025
High School Diploma -
Cheraw High School
Bachelor of Science - Exercise Science
Winthrop University
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