Trinette Turner
Kansas City,MO
Overview
33
33
years of professional experience
1
1
Certification
Work History
Nurse Aide
Guarding Angels
Kansas City, MO
04.2025 - Current
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs, documented changes, and reported to nursing staff.
- Maintained hygiene standards by performing routine cleaning and sanitization tasks.
- Supported patient mobility through safe transfer techniques and ambulation assistance.
CSR
Maximus
Kansas City, MO
03.2020 - 06.2025
- Achieved timely processing of census data, enhancing efficiency of economic impact payments. Improved management of child tax credit applications, resulting in increased accessibility. Streamlined tax preparation processes, contributing to overall compliance.
Branch Manager Assistant
Hertz
Houston, TX
06.2018 - 05.2020
- Achieved efficient car rental processing and maintained vehicle cleanliness. Enhanced operational efficiency through meticulous paperwork management. Optimized store opening and closing procedures for seamless operations. Improved payroll accuracy and accelerated new hire training. Streamlined weekly scheduling and ensured timely bank deposits. Increased inventory management effectiveness and ensured accurate cash and credit card handling. Facilitated prompt shipping with FedEx and UPS to meet delivery timelines.
Customer Service Representative
USA 800
Kansas City, MO
02.2018 - 05.2018
- Achieved high customer satisfaction through effective order processing and resolution of discrepancies. Improved order tracking efficiency, resulting in timely deliveries and enhanced service quality.
Store Manager
Dollar General
Kansas City, MO
03.2015 - 03.2018
- Achieved efficient store operations through effective register management. Enhanced employee satisfaction by accurately processing monetary transactions. Maintained cash drawer accuracy through diligent till counting. Improved inventory flow by managing orders and coordinating truck logistics. Streamlined returns and exchanges, contributing to customer satisfaction. Optimized payroll scheduling and vendor interactions for operational efficiency. Elevated store presentation through strategic markdowns and display arrangements.
Assistant Manager
JCPenney Outlet
Overland Park, KS
11.2005 - 05.2015
- Achieved accurate nightly cash reconciliation through effective training of new employees. Improved pricing accuracy by assisting with money slips and conducting timely price checks. Enhanced store presentation by efficiently stocking shelves and executing markdowns. Elevated customer satisfaction by providing support for returns and credit card applications. Optimized payment processing and catalog order fulfillment. Contributed to operational excellence by managing various departments as needed.
Supervisor
ACT/SEIU
Kansas City, MO
05.2004 - 11.2005
- Achieved successful voter registration by managing a team of six or more. Enhanced data accuracy through diligent record-keeping via a palm device. Increased community awareness of voting importance through proactive outreach. Improved outreach effectiveness by mastering Kansas City area maps. Drove participation in the Get Out the Vote program, fostering community engagement. Streamlined daily operations with a personal assistant for task management. Promoted team alignment through daily meetings focused on objectives. Strengthened community connections through door-to-door engagement. Facilitated employee productivity by providing transportation in the company vehicle. Prepared for union representation through comprehensive training initiatives.
Cashier
Dollar General
Liberty, MO
04.2002 - 07.2004
- Achieved efficient store operations through effective management of returns and inventory. Enhanced customer satisfaction by assisting with returns and maintaining well-stocked shelves. Streamlined cash handling procedures, resulting in accurate nightly drawer counts and timely deposits.
Office Manager
KC Karrington Janitorial Co
Kansas City, MO
07.1992 - 11.2001
- Achieved efficient phone communication and accurate data entry, enhancing operational workflow. Streamlined new account management and supply ordering, contributing to resource optimization. Improved inventory oversight and resolved client and employee complaints, fostering a positive work environment. Enhanced invoicing accuracy and utilized office machines to support administrative tasks. Optimized mail handling and clerical processes, ensuring organized information management. Coordinated shipping logistics with FedEx and UPS, improving delivery timelines. Strengthened bookkeeping practices and ensured timely check issuance. Facilitated prompt payment of company bills and payroll, securing reliable banking transactions.
Order filler
Guys Foods
Liberty, MO
04.1996 - 07.1998
- Achieved efficient snack order fulfillment through effective box assembly and labeling. Enhanced inventory organization by implementing a systematic labeling process. Streamlined warehouse operations by proficiently moving products with pallet jack.
Education
Medical Administration
University of Central Missouri
Warrensburg, MOCriminal Justice
Liberty University
Lynchburg, VAHigh School Diploma -
Insight of Kansas
Spring Hill, KSAssociate of Arts - Criminal Justice / Psychology
Penn Valley Community College
Kansas City, MOSkills
- Leveraged Excel expertise to streamline data analysis and reporting processes over six years
- Leveraged 10 years of expertise in QuickBooks to streamline financial processes and enhance reporting accuracy
- Leveraged expertise in Windows XP to optimize system performance and user experience
- Executed word processing tasks with precision and efficiency
- Designed and delivered impactful PowerPoint presentations to effectively communicate ideas and strategies
- Directed strategic planning initiatives to align organizational goals with market opportunities
- Managed comprehensive budget planning and allocation processes over a decade of experience
- Drove retail sales initiatives, consistently exceeding performance targets over a decade-long career
- Facilitated comprehensive training programs leveraging over 10 years of expertise
- Spearheaded comprehensive marketing strategies to drive brand awareness and customer engagement
Certification
CMAA, CEHRS, HIPPA
Additional Information
- Strong customer service skills in a retail setting
- Congenial and enthusiastic contributor and supporter of team goals
- Knowledge of office practices and procedures
- Strong attention to detail
- Excellent analytical, organizational and communication skills
- Proven ability to prioritize and handle multiple tasks in a challenging environment
- Extensive experience in management
Timeline
Nurse Aide
Guarding Angels
04.2025 - Current
CSR
Maximus
03.2020 - 06.2025
Branch Manager Assistant
Hertz
06.2018 - 05.2020
Customer Service Representative
USA 800
02.2018 - 05.2018
Store Manager
Dollar General
03.2015 - 03.2018
Assistant Manager
JCPenney Outlet
11.2005 - 05.2015
Supervisor
ACT/SEIU
05.2004 - 11.2005
Cashier
Dollar General
04.2002 - 07.2004
Order filler
Guys Foods
04.1996 - 07.1998
Office Manager
KC Karrington Janitorial Co
07.1992 - 11.2001
Medical Administration
University of Central Missouri
Criminal Justice
Liberty University
High School Diploma -
Insight of Kansas
Associate of Arts - Criminal Justice / Psychology
Penn Valley Community College