Trinh Nguyen
Saint Paul,MN
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Four Seasons Hotel Minneapolis
04.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out procedures.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Utilized reservation software to handle bookings and maintain room availability accurately.
- Coordinated with housekeeping to ensure timely room readiness for incoming guests.
College Program Intern
Walt Disney World Resort
12.2024 - 04.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Implemented promotional displays to attract customers, boosting product visibility and engagement.
Project Management Intern
Minnesota Department of Transportation
09.2023 - 09.2024
- Assisted in project planning and coordination, ensuring alignment with timelines and objectives.
- Supported team members in executing daily project tasks, adapting to changing priorities efficiently.
- Maintained project documentation, tracking progress and facilitating communication among stakeholders.
- Collaborated with cross-functional teams to gather data and insights for project evaluations.
Political Canvasser
CAPI USA
09.2022 - 12.2022
- Engaged constituents through door-to-door outreach to gather support for community initiatives.
- Conducted surveys to assess public opinion, ensuring accurate data collection and analysis.
- Educated voters on policy issues, enhancing understanding of electoral impact within local communities.
- Collaborated with team members to strategize effective canvassing routes and maximize outreach efforts.
Education
Bachelor of Arts - Economics
Macalester College
Saint Paul, MN12-2026
Bachelor of Arts - Computer And Information Sciences
Macalester College
Saint Paul, MN12-2026
High School Diploma -
American International School Vietnam
Ho Chi Minh City, VN05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Administrative skills
- Guest relations
- Skilled in Python, Java, Swift, C
Languages
Vietnamese
Native or Bilingual
Timeline
Front Desk Receptionist
Four Seasons Hotel Minneapolis
04.2025 - Current
College Program Intern
Walt Disney World Resort
12.2024 - 04.2025
Project Management Intern
Minnesota Department of Transportation
09.2023 - 09.2024
Political Canvasser
CAPI USA
09.2022 - 12.2022
Bachelor of Arts - Economics
Macalester College
Bachelor of Arts - Computer And Information Sciences
Macalester College
High School Diploma -
American International School Vietnam