Trinh Pham
Spokane,WA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Cashier
711
Spokane, USA
01.2020 - 04.2024
- Operated POS software to efficiently process customer transactions and manage cash handling procedures.
- Ensured compliance with health and safety standards, including proper food handling and sanitation practices.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and promoting loyalty programs.
- Managed inventory control by restocking shelves and conducting regular stock checks to minimize shortages.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Helped restock shelves when necessary to maintain an organized display area.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Used POS system to complete purchases for customers.
- Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
Waitress
Pho Saigon
Spokane, USA
11.2015 - 06.2019
- Delivered exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Operated POS software to process orders, manage payments, and track inventory levels efficiently.
- Collaborated with kitchen staff to coordinate timely food preparation and presentation, maintaining high-quality standards.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Processed accurate cash and credit card transactions.
- Assisted customers with menu selections and answered questions regarding food items and beverages.
Nail Technician
Leah's Nails
Spokane, WA
10.2005 - 03.2012
- Provided exceptional nail care services, ensuring client satisfaction and retention.
- Utilized advanced nail art techniques to enhance client offerings and boost service appeal.
- Maintained high standards of hygiene and sanitation in compliance with industry regulations.
- Mentored junior technicians, sharing expertise in best practices and customer service strategies.
- Assisted in inventory management, tracking supplies to ensure availability of materials for services.
- Kept tidy and organized area to comply with cleanliness standards.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Education
Medical Record
University of Phoenix
Tempe, AZ08-2026
High School Diploma -
Spokane Community College
Spokane, WA06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Product restocking
- Refunds and exchanges
- Complex Problem-solving
- Attention to detail
- Clear communication
Timeline
Cashier
711
01.2020 - 04.2024
Waitress
Pho Saigon
11.2015 - 06.2019
Nail Technician
Leah's Nails
10.2005 - 03.2012
Medical Record
University of Phoenix
High School Diploma -
Spokane Community College