Trinity Black
Dayton,Oh
Summary
Self-motivated professional with a strong background in customer service and sales. Well-equipped with technology, adept at building customer loyalty, and skilled in both team collaboration and independent work. Possesses excellent communication and critical thinking abilities.
Overview
5
5
years of professional experience
Work History
Host
Another Broken Egg Cafe
05.2023 - Current
- Greet customers with a friendly demeanor and provide excellent customer service
- Seat customers at their tables promptly and efficiently
- Assist servers by bussing tables during peak hours
Receptionist
Waxxpot
02.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Tracked progress on individual sales goals and communicated results during team meetings.
Receptionist
Luminous Nails 3
06.2021 - 05.2023
- Warmly greeted all customers in a timely and friendly manner
- Assisted in resolving questions and concerns, ensuring a positive customer experience
- Managed all cash and transactions accurately
- Handled appointment scheduling and phone calls effectively
Cashier
Tropical Smoothie Cafe
08.2020 - 05.2021
- Practiced effective time management in a fast-paced environment
- Collaborated with a team to maintain smooth operations
- Thrived in an energized work environment
- Provided exceptional customer care and handled transactions
Education
Highschool Diploma -
Centerville High School
Centerville, Oh04-2023
Property And Casualty Certificate -
Excel Solutions
02-2025
Skills
- Customer Service
- Time Management
- Problem Solving
- Team Collaboration
- Sales
- Appointment Scheduling
- Cash Handling
- Friendly Customer Interaction
- Self-Motivated
- Strong Communication Skills
- Data entry
- Proficient with Technology
- Building Customer Loyalty
- Ability to Work Independently and in a Team
Timeline
Receptionist
Waxxpot
02.2025 - Current
Host
Another Broken Egg Cafe
05.2023 - Current
Receptionist
Luminous Nails 3
06.2021 - 05.2023
Cashier
Tropical Smoothie Cafe
08.2020 - 05.2021
Highschool Diploma -
Centerville High School
Property And Casualty Certificate -
Excel Solutions
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