Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Cassell

Pensacola

Summary

Motivated and customer-focused restaurant professional with over four years of experience in the hospitality industry. Experienced in serving, food running, hosting, and to-go order management. Recognized for providing excellent guest service, working efficiently in fast-paced environments, and building positive relationships with customers and team members.

Overview

6
6
years of professional experience

Work History

Server

Another Broken Egg Cafe
Pensacola, FL
01.2025 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for guests.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.
  • Managed multiple tables efficiently while maintaining attention to guest needs.
  • Assisted in training new servers on menu items and service protocols.

Server /Head Food Runner

Cape San Blas Smokehouse
Port St Joe Fl
03.2024 - 12.2024
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Coordinated dining room operations, ensuring efficient service during peak hours.
  • Trained new servers on menu offerings and service standards to maintain quality.
  • Managed cash handling procedures, maintaining accuracy in transactions and reports.
  • Assisted servers and kitchen staff as a food runner during high-volume shifts

Server

Flanigan's Seafood Bar and Grill
Stuart, FL
12.2020 - 01.2022
  • Utilized POS system for order entry, payment processing, and inventory management.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Maintained cleanliness and organization of dining areas per health standards.
  • Participated in team meetings to discuss service improvements and operational efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

GED -

Desoto County High
Arcadia, FL

Skills

  • Customer Service
  • Food & Beverage Service
  • POS Systems
  • Cash Handling
  • Order Accuracy
  • Food Running
  • Guest Relations
  • Teamwork
  • Multitasking
  • Time Management
  • Conflict Resolution
  • Upselling & Suggestive Selling

Timeline

Server

Another Broken Egg Cafe
01.2025 - Current

Server /Head Food Runner

Cape San Blas Smokehouse
03.2024 - 12.2024

Server

Flanigan's Seafood Bar and Grill
12.2020 - 01.2022

GED -

Desoto County High