Trinity Dunn
Boaz,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. High level of ownership and initiative. Always wanting to go above and beyond and exceed company standards.
Overview
5
5
years of professional experience
Work History
Manager
AT&T
Moulton, AL
03.2024 - 07.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Handle day to day operations.
- Maintained accurate records and ensured effective management of inventory.
Retail Sales Associate
AT&T
Multiple Locations, AL
04.2021 - 03.2024
- Operated point-of-sale systems accurately to process payments from customers.
- Provided product information and answered customer questions.
- Offered suggestions for additional items that may be of interest to customers.
- Kept informed about new products arriving at the store on a regular basis.
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
Team Leader
Bargain Tree Service
Boaz, AL
11.2019 - 05.2020
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Handled cash register operations including deposits, withdrawals, refunds, exchanges.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2019
Skills
- Staff Management
- Schedule Preparation
- Team Leadership/ Team Player
- Sales management
- Verbal and written communication
- Complex Problem-Solving
- Outgoing
- Customer Service
- Product Sales
Timeline
Manager
AT&T
03.2024 - 07.2024
Retail Sales Associate
AT&T
04.2021 - 03.2024
Team Leader
Bargain Tree Service
11.2019 - 05.2020
High School Diploma -
Penn Foster Career School