Executive Director with 5 months of experience in healthcare management, known for developing strategic initiatives that elevate resident care and operational efficiency. Adept at recruiting, training, and leading high-performing teams, while ensuring compliance and fostering a compassionate work environment. Skilled in building partnerships with stakeholders and implementing innovative programs to enhance service quality and resident satisfaction.
Overview
7
7
years of professional experience
Work History
Scheduler
A.T Radiology
Haines City
02.2025 - Current
Answering phones, responding to emails, and interacting with clients or colleagues.
Maintaining accurate records of appointments, events, and related information.
Resolving scheduling conflicts and managing changes to sched
Addressing issues that arise in the scheduling process and finding solutions.
Effectively using scheduling software and tools.
Executive Director
Lacasa Assisted Living Facility
Merritt Island
04.2024 - 09.2024
Collaborate with board to create and implement strategic plans, achieving measurable business goals.Recruit, train, and develop high-performing teams, enhancing operational efficiency and service quality.Ensure compliance with legal requirements, conducting risk assessments to protect business interests.Develop partnerships with stakeholders and regulators, expanding business networks and brand reputation.Lead fundraising efforts, identifying investment sources to support organizational growth.Forge partnerships with healthcare providers and community organizations, expanding our network to improveholistic care for residents.Implement innovative programs that measurably enhance resident satisfaction and well-being, setting newstandards in assisted living care.Cultivate a compassionate work environment, mentoring staff to deliver exceptional care and fostering a senseof community within the facility.Spearhead strategic initiatives to elevate resident care, fostering innovation in assisted living services anddriving measurable improvements in overall satisfaction.Optimize operational efficiency through data-driven decision-making, implementing cost-effective solutionsthat enhance service quality and resident well-being.Cultivate strong partnerships with healthcare providers and community organizations, expanding our networkto deliver comprehensive, holistic care for residents.
Environmental Service Technician
Winter Haven Hospital
Winter Haven
06.2022 - 04.2024
Executed efficient cleaning procedures within departmental functions, ensuring a sanitary environment in both patient and non-patient areas. Tasks include cleaning occupied and discharge patient rooms, as well as office space.
Manage linen distribution, equipment, and supply maintenance.
Demonstrated flexibility by performing various assigned duties beyond the core responsibilities.
Medical Technician
The Meadows on Cypress Garden
Winter Haven
06.2020 - 02.2024
Clean and sterilize equipment.
Collect and prepare blood, urine, and tissue samples for analysis.
Support Operating Room staff with personal protective equipment (gowns, gloves, scrubs).
Observe vital signs, including analyzing test results and recording data.
Student Worker/Receptionist
Polk State College
Winter Haven
09.2018 - 07.2022
Assisted dual enroll and college level students with registration.
Assisted students with admission and re admission process.
Assisted students with application to prove Florida residence.
Assisted students with-drop and withdraw petition.
Assisted students with obtaining standardized test scores.
Collaborate with board to create and implement strategic plans, achieving measurable business goals.
Recruit, train, and develop high-performing teams, enhancing operational efficiency and service quality.
Ensure compliance with legal requirements, conducting risk assessments to protect business interests.
Develop partnerships with stakeholders and regulators, expanding business networks and brand reputation.
Lead fundraising efforts, identifying investment sources to support organizational growth.
Forge partnerships with healthcare providers and community organizations, expanding our network to improve holistic care for residents.
Implement innovative programs that measurably enhance resident satisfaction and well-being, setting new standards in assisted living care.
Cultivate a compassionate work environment, mentoring staff to deliver exceptional care and fostering a sense of community within the facility.
Spearhead strategic initiatives to elevate resident care, fostering innovation in assisted living services and driving measurable improvements in overall satisfaction.
Optimize operational efficiency through data-driven decision-making, implementing cost-effective solutions that enhance service quality and resident well-being.
Cultivate strong partnerships with healthcare providers and community organizations, expanding our network to deliver comprehensive, holistic care for residents.
Established and maintained communication with all faculty and staff.
Faxed and scanned documents while maintaining organized office.
Provided and assisted students as receptionist for the information desk.
Welcomed people to the college, answered questions and phone calls about enrollment.
Worked with students to resolve issues relating to financial aid and scholarship awards.
Education
BAS Supervision and Management - Healthcare Administration