Trinity Gandy
Chambersburg,PA
Summary
Proven multitasker and exceptional communicator, I excelled at Texas Roadhouse by enhancing customer satisfaction and streamlining service operations. Skilled in cash handling and fostering guest engagement, I consistently delivered personalized service, achieving significant repeat patronage. My ability to manage high-pressure situations and maintain meticulous attention to detail sets me apart as a dedicated hospitality professional.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Green Village Family Diner
06.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Hostess
Bob Evans Restaurant
11.2022 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Kennel Assistant
The Pet Store
12.2021 - 10.2022
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
Education
Diagnostic Medical Sonography
Harrisburg Area Community College
Harrisburg, PA05-2028
High School Diploma -
Chambersburg Area Career Magnet School
Chambersburg, PA05-2024
Certificate - Veterinary Assisting
Franklin County Career And Technology Center
Chambersburg, PA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Medical terminology knowledge
- Cleaning and sanitizing
- Client communication
- Multitasking
- Attention to detail
- Active listening
- Problem-solving
- Excellent communication
- Organizational skills
Certification
- Approved Veterinary Assistant (AVA) - National Association of Veterinary Technicians in America.
Timeline
Server
Texas Roadhouse
08.2024 - Current
Server
Green Village Family Diner
06.2023 - 05.2024
Hostess
Bob Evans Restaurant
11.2022 - 06.2023
Kennel Assistant
The Pet Store
12.2021 - 10.2022
Diagnostic Medical Sonography
Harrisburg Area Community College
High School Diploma -
Chambersburg Area Career Magnet School
Certificate - Veterinary Assisting
Franklin County Career And Technology Center
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