Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Harmon

Newport News,Virginia

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
year of professional experience

Work History

Sales Associate

Michaels Arts And Crafts
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.

Front of House Team Member

McDonald's
11.2022 - 06.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Registered guest information on database to maintain accuracy and tracking information.
  • Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Utilized POS system to receive and process food and beverage orders.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Monitored food quality and freshness throughout day.
  • Adjusted food preparation methods in accordance with customer requests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Front of House Team Member

Chick-fil-A
08.2022 - 11.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Monitored food quality and freshness throughout day.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Registered guest information on database to maintain accuracy and tracking information.

Education

High School Diploma -

Denbigh High School
Newport News, VA
06.2024

Skills

  • Sales Expertise
  • Customer Service
  • Cash Handling Accuracy
  • Guest Relations
  • Product Promotion
  • Excellent People Skills
  • Money Handling
  • Time Management
  • Team Cooperation
  • Handheld Computer Device Software
  • Folding Clothes
  • Available Nights, Weekends and Holidays
  • Merchandising and Display
  • Excellent Written and Verbal Communication
  • Flexible Hours
  • Cash Register Operation
  • Verbal Communication

Timeline

Sales Associate

Michaels Arts And Crafts
07.2023 - Current

Front of House Team Member

McDonald's
11.2022 - 06.2023

Front of House Team Member

Chick-fil-A
08.2022 - 11.2022

High School Diploma -

Denbigh High School

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Trinity Harmon