Trinity Crain
Tucson,AZ
Summary
21 year old female with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Upbeat and eager to learn. Alert Night Auditor with 1 1/2 years of experience. Proficient in ONQPM with extensive understanding of financial closing, and reporting. Reliable and trustworthy worker with dedication to accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Night Auditor
Doubletree By Hilton
Tucson, AZ
11.2023 - Current
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Coordinated with guest services and concierge team to meet guest needs.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Generated daily, weekly and monthly billing reports to close out day and meet objectives.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
Night Auditor
Embassy Suites
Tucson, AZ
08.2022 - 11.2023
- Responsible for verifying that revenue and expenses were posted for the day prior
- Prepped reports and paperwork for the next day shift
- Managed and maintained the property overnight
- Checked in and maintained positive guest relationships
- Stayed consistent with communication to other departments to ensure efficiency of operations.
- Ran end-of-day computer functions and closed out reports.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Greeted, registered and assigned rooms to hotel or motel guests.
Lot attendant
Carvana
03.2021 - 05.2022
- Sustained cleanliness and appearance of vehicles
- Kept up on vehicle maintenance, transporting and prepping vehicles for delivery
- Interacted and communicated with team members and management across all lines of the business to ensure a positive customer experience.
Retail Sales Associate
Walmart
Tucson
12.2019 - 06.2020
- Built customer loyalty by engaging with and identifying product needs of customers
- Completed all assigned training to stay updated on important policies and procedures
- Managed cleanliness of sales floor and dressing rooms.
Education
GED -
CAPE
Skills
- Adaptability
- Active listening
- Leadership skills
- Written and verbal communication
- Empathy
- Time management
- Positive learning process
- Customer service
- Computer proficient
- Problem resolution
- Observation
- Multitasking and Organization
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Night Audit Reports
Timeline
Night Auditor
Doubletree By Hilton
11.2023 - Current
Night Auditor
Embassy Suites
08.2022 - 11.2023
Lot attendant
Carvana
03.2021 - 05.2022
Retail Sales Associate
Walmart
12.2019 - 06.2020
GED -
CAPE
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