Trinity Juszynski
East Stroudsburg,PA
Summary
Dynamic sales associate with proven expertise at Nike Factory Outlet, excelling in customer engagement and visual merchandising. Skilled in upselling techniques and point-of-sale operations, I consistently enhance customer experiences while driving sales. Known for a positive attitude and effective team collaboration, I adapt strategies to meet diverse customer needs.
Overview
5
5
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
Tannersville, PA
04.2024 - Current
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized store by returning merchandise to proper areas and restocked displays.
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Placed special orders or called other stores to find desired items.
- Used technology resources to assist customers in locating and selecting items.
Barista
Dunkin' Donuts
Delaware Water Gap, Pennsylvania
10.2023 - 04.2024
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Created complex, hand-crafted beverages based upon customer preferences.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Stocked customer service stations with paper products or beverage preparation items.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Collected payments and provided accurate change.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Server
308 Burger & Co.
Stroudsburg, Pennsylvania
10.2022 - 10.2023
- Monitored dining room for cleanliness and proper set-up at all times.
- Filled condiments and napkin containers during slack periods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
Sales Associate
Abercrombie & Fitch
Tannersville, Pennsylvania
04.2020 - 10.2021
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized store by returning merchandise to proper areas and restocked displays.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
East Stroudsburg High School South
East Stroudsburg, PA06-2022
Skills
- Customer service
- Visual merchandising
- Leadership
- Product knowledge
- Point-of-sale operation
- Team collaboration
- Time management
- Upselling techniques
- Customer engagement
- Excellent communication skills
- Cash handling accuracy
- Positive and professional
- Sales strategies
- Flexible schedule
- Friendly and outgoing
- Upselling and cross selling
Timeline
Sales Associate
Nike Factory Outlet
04.2024 - Current
Barista
Dunkin' Donuts
10.2023 - 04.2024
Server
308 Burger & Co.
10.2022 - 10.2023
Sales Associate
Abercrombie & Fitch
04.2020 - 10.2021
High School Diploma -
East Stroudsburg High School South