Trinity Mummaw
Hampstead,NC
Summary
Dedicated college student at East Carolina University with experience in customer service and hospitality. Strong skills in serving guests, effective communication, and teamwork within fast-paced environments. Eager to enhance professional capabilities while adding value to a dynamic team.
Overview
4
4
years of professional experience
Work History
Server
Hwy 55 Burgers Shakes & Fries
Hampstead, North Carolina
02.2022 - 07.2024
- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders, processed payments, and handled cash transactions accurately.
- Worked collaboratively with team members to ensure efficient operations and guest satisfaction.
- Maintained cleanliness and organization throughout dining and kitchen areas.
- Prepared food and beverages according to company standards and food safety guidelines.
- Assisted in opening and closing duties, including stocking and cleaning responsibilities.
Server/Host
Nash Hot Chicken
Greenville, North Carolina
09.2024 - Current
- Greeted and seated guests, fostering a welcoming dining environment and enhancing overall guest experience.
- Took customer orders accurately and provided attentive table service.
- Resolved customer concerns proactively, ensuring high levels of guest satisfaction and loyalty.
- Coordinated with kitchen and front-of-house staff to streamline operations and improve service flow.
- Maintained cleanliness and organization of dining and host areas.
Server/Host/Expo
Seared Chophouse
Greenville, North Carolina
05.2026 - Current
- Delivered excellent customer service in a high-volume restaurant setting.
- Coordinated guest seating, reservations, and waitlists to optimize dining flow.
- Served food and beverages while ensuring accuracy and quality service.
- Cultivated positive relationships with guests, fostering loyalty and repeat business.
- Supported team members during busy shifts to maintain smooth operations.
- Expedited food delivery to ensure accuracy and timeliness of orders.
Education
Biology
East Carolina University
Greenville, NC05-2028
High School Diploma -
Tospail High School
Hampstead, NC06-2024
Skills
- Food Service
- Food Expediting (Expo)
- Hosting & Seating Management
- Customer Service
- Hospitality & Guest Relations
- Attention to detail
- Time Management
- Team Collaboration
- Problem Solving
- Communication
Timeline
Server/Host/Expo
Seared Chophouse
05.2026 - Current
Server/Host
Nash Hot Chicken
09.2024 - Current
Server
Hwy 55 Burgers Shakes & Fries
02.2022 - 07.2024
Biology
East Carolina University
High School Diploma -
Tospail High School