Trinity Patino
Ramona,CA
Summary
Reliable Shift Leader with 5+ years in Customer service. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Kaman's Art Shoppes
05.2018 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared accommodations for guests and ensuring they have a positive experience during their visits.
Education
Associate of Arts -
Palomar College
San Marcos, CA08.2024
High School Diploma -
Ramona High School
Ramona, CA06.2019
Skills
- Conflict Resolution
- Guest Service
- Problem-solving abilities
- Decision-making capabilities
Accomplishments
- Achieved the 'Gold Award'
Certification
- CPR Certified
- First Aid Certified
Languages
American Sign Language
Elementary
Oceanside Art Community
For the past year and a half, I would attend and be apart of 'Artist Alley'. Which was where people all over Southern California come to together expressing there art to the people of the city. I was able to create and share my own art work with others. Building relationships with other artist, people, and business owners of the community. I was able to attend events like Oceanside Pride 2023 through my own art.
Timeline
Shift Lead
Kaman's Art Shoppes
05.2018 - Current
Associate of Arts -
Palomar College
High School Diploma -
Ramona High School
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