Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trinity Pelkey

Haysville

Summary

Dynamic and customer-focused professional with a proven track record at Olive Garden Restaurant, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through personalized service and efficient transaction processing. Reliable and punctual, with strong time management skills and a commitment to fostering a welcoming environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Olive Garden Restaurant
Derby, KS
01.2025 - Current
  • Assisted customers with menu selections, enhancing dining experience through personalized service.
  • Processed transactions accurately using point-of-sale system, ensuring efficient checkout procedures.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
  • Collaborated with team members to ensure timely food delivery and optimal customer satisfaction.
  • Executed opening and closing duties consistently, ensuring compliance with operational standards and safety regulations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Supported training of new staff on service protocols and restaurant policies, promoting teamwork and efficiency.

Customer Service Cashier

Braum's Ice Cream & Dairy Store
Derby, KS
06.2023 - 01.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, ensuring satisfactory service experiences.
  • Handled cash management, including balancing registers at shift end.
  • Maintained cleanliness and organization of the store environment to enhance customer experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Swim Coach

Wichita Swim Club
Wichita, KS
01.2023 - 11.2023

Developed engaging lessons on water safety tailored for small children to enhance their awareness and skills.

Optimized scheduling and coordination of swimming lesson sessions.

Education

High School Diploma - General Studies

Campus High School
Wichita, KS
12.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Certification

CNA License

Timeline

Sales Associate

Olive Garden Restaurant
01.2025 - Current

Customer Service Cashier

Braum's Ice Cream & Dairy Store
06.2023 - 01.2025

Swim Coach

Wichita Swim Club
01.2023 - 11.2023

High School Diploma - General Studies

Campus High School