Trinity Smith
Madera,CA
Summary
Dynamic and detail-oriented professional with experience as a Pharmacy Technician at Walgreen's Pharmacy. consistently exceeding performance targets while fostering strong relationships. Highly-motivated, with a desire to take on new challenges. Strong work ethic, adaptability, effective at working unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
08.2023 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Paint Specialist
Home Depot
05.2020 - 03.2023
- Provided exceptional customer service, addressing concerns promptly and offering satisfactory resolutions to any issues encountered.
- Consistently met or exceeded performance targets through diligent planning, execution, and monitoring of key performance indicators.
- Assisted marketing efforts by providing valuable insights on customer preferences and emerging trends in the paint industry.
Education
Pharmacy Technician - Pharmacy
Cal Regional
Fresno, Ca08.2023
High School Diploma -
Chowchilla Union High School
Chowchilla06.2020
Skills
- Data entry
- Strong interpersonal skills
- Proficiency with computer programs including Microsoft Word, and Excel
- Superior attention to detail
Certification
California Pharmacy Technician License Tch#195650
CPR/BLS American Heart Association
Timeline
Pharmacy Technician
Walgreen's Pharmacy
08.2023 - Current
Paint Specialist
Home Depot
05.2020 - 03.2023
Pharmacy Technician - Pharmacy
Cal Regional
High School Diploma -
Chowchilla Union High School