Friendly and reliable college-graduate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Bin Diggin'
07.2023 - Current
Keeping store stocked and cleaned daily.
Maintaining financial statistics of store daily.
Managing employees and daily tasks to be asigned.
Answering customer questions and providing clarifying information about store operations.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Operating cash register, card reader, and Shopify operating system to collect payment accurately and quickly from customers.
Balancing cash drawer daily.
Cashier/Sales Associate
Pet Supplies Plus
05.2023 - 07.2023
Process customers' purchases with trustworthy accuracy and efficiency
Provide care for in-store/for-sale pets, including cleaning habitats, feeding and handling the animals
Stock shelves to ensure the best inventory is available
Carrying bags of kibble, cat litter, aquariums and other purchases out to customers' cars as needed/on request
Provide store membership information to ensure customers don't miss any outstanding offers
Answering customers' questions on animal care to help them find or maintain their pet.
Early Childhood Educator
Hot Springs Child Care
11.2022 - 02.2023
Maintain the security and safety of the children
Implement classroom management
Establish effective working relationships with children, parents, and coworkers
Help children with development, like teaching pronunciation and articulation skills
Keeping parents updated on development and incidents
Cleaning facilities to ensure health of employees and children.
Delivery Driver
Domino's
09.2022 - 11.2022
Delivered Quality products from restaurant to consumer in a timely and polite manor
Prepared daily food ingredients
Performed quality checks on and packaged food items for delivery
Swept and scrubbed floors
Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Cleaned work areas, equipment, and utilities
Provided excellent customer service
Took send input orders, cashed out to-go customers, and performed quick calculations while on runs with cash payments.
Surveillance Operator
Oaklawn Racing Casino Resort
04.2022 - 09.2022
Monitored video feeds from security cameras to detect suspicious activity like theft or vandalism
Reported any incidents to appropriate staff members
Operated alarm systems and monitored fire alarms to ensure that all alarms function properly
Monitored radio frequencies for emergencies and other communications between security personnel and other departments
Recorded footage from security cameras and created detailed reports on incidents.
Hotel Front Desk Agent
Oaklawn Racing Casino Resort
01.2022 - 04.2022
Check guests in and out
Make reservations for guests
Answer questions about racing, the casino, the spa, and the hotel
Help guests with any issues or needs they have.
Resident Assistant
Arkansas Tech University
08.2020 - 12.2021
I worked with residents to ensure their safety and satisfaction during their time in the dorms, as well as providing any help I can when questions and directions are asked.
Hostess
SUMO JAPANESE STEAKHOUSE
06.2021 - 09.2021
Answered telephone inquiries
Directed guests to their table
Accommodated and managed large parties
Took, packed, and cashed out to-go orders
Managed customer requests
Helped bus tables
Ran food and beverages for servers on busy nights.
Cashier/Sales Associate
Will's Cinnamon Shop
06.2020 - 08.2020
I worked the cash register and provided customers with suggestions for our baked goods when they had questions
I also served the dine-in customers, restocked the front, and made coffee/tea for customers.
Lifeguard
Magic Springs & Crystal Falls
05.2019 - 06.2020
I patrolled poolside areas to monitor visitors and provided adequate safety measures by enforcing rules and helping guests that had trouble with footing or swimming
I also provided directional help regarding the park and the surrounding city.
Cashier/Sales Associate
4D Adventure
05.2018 - 08.2018
I helped customers choose a ride, checked them out, kept track of many large parties at once, operated the ride, and kept the ride clean.
Education
Bachelor's - Cultural Anthropology
Arkansas Tech University
Russellville, AR
12.2021
High school diploma -
Lakeside High School
Hot Springs, AR
05.2019
Skills
Hospitality
Windows OS Navigation
Data entry
First Aid and CPR
Receptionist
Sales Expertise
Microsoft Office (10 years)
Customer service
Accurate Cash Handling
Childcare
Clerical (2 years)
Store management (1 year)
Certification
First Aid Certification
Lifeguard Training
CPR Certification
TESL Certification
Languages
Spanish
Elementary
Japanese
Limited Working
References
References available upon request.
Timeline
Store Manager
Bin Diggin'
07.2023 - Current
Cashier/Sales Associate
Pet Supplies Plus
05.2023 - 07.2023
Early Childhood Educator
Hot Springs Child Care
11.2022 - 02.2023
Delivery Driver
Domino's
09.2022 - 11.2022
Surveillance Operator
Oaklawn Racing Casino Resort
04.2022 - 09.2022
Hotel Front Desk Agent
Oaklawn Racing Casino Resort
01.2022 - 04.2022
Hostess
SUMO JAPANESE STEAKHOUSE
06.2021 - 09.2021
Resident Assistant
Arkansas Tech University
08.2020 - 12.2021
Cashier/Sales Associate
Will's Cinnamon Shop
06.2020 - 08.2020
Lifeguard
Magic Springs & Crystal Falls
05.2019 - 06.2020
Cashier/Sales Associate
4D Adventure
05.2018 - 08.2018
Bachelor's - Cultural Anthropology
Arkansas Tech University
High school diploma -
Lakeside High School
First Aid Certification
Lifeguard Training
CPR Certification
TESL Certification
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