TRISHA AMODEI
Cape Coral,FL
Summary
Detail-oriented Accounting and Payroll Professional with expertise in accounts payable, payroll administration, and bookkeeping. Manage invoice processing, vendor resolutions, and month-end reconciliations while ensuring compliance with accounting practices. Improved workflow accuracy and negotiated budget reductions. Proficient in QuickBooks Pro and Microsoft Office, supporting efficient financial record maintenance and reporting.
Overview
1
1
Certification
16
16
years of professional experience
Work History
ACCOUNTS PAYABLE SPECIALIST
CITY OF CAPE CORAL
CAPE CORAL, FL
10.2023 - Current
- Receive, review invoices processed against check requests, purchase orders, purchasing cards, travel cards, meal allowances, travel expense reports, mileage reimbursements, tuition reimbursements, refunds, and other related documentation, ensuring completeness and compliance with governmental accounting practices and procedures.
- Verify vendor invoices for accuracy, ensuring timely payment processing for payments.
- Facilitate the weekly accounts payable check run, maintaining timely transactions and vendor relationships.
- Collaborate with department divisions to address outstanding invoices, inaccuracies, and insufficient fund balances, fostering accuracy in financial reporting.
- Oversee monthly payments for all cell phone, cable, and electric bills, as well as wire payment requests, ensuring prompt processing.
- Resolved issues with vendors, city departments, and Charter School Authority, ensuring timely follow-up and effective communication.
- Processed and approved P-Card charges and invoices, ensuring compliance and financial oversight.
- Initiate, create, review, and analyze documentation for vendor master file including compliance with IRS rules and regulations. Verifies documentation related to ACH payment setup.
- Verify accuracy of contracted pay applications and process them for payment in accordance with contractual agreements.
- Retrieve and respond to financial public service requests from the community, providing information and assistance.
- Assisted with payroll procedures and completed related financial tasks.
PAYROLL ASSISTANT
CITY OF CAPE CORAL
CAPE CORAL, FL
03.2023 - 09.2023
- Provide payroll support to Charter Schools, ensuring accuracy in payroll processing.
- Coordinated and input payroll data accurately, collaborating with charter school staff to ensure timely processing.
- Prepare bi-weekly payroll data files and reports for the City Payroll Department, ensuring compliance with deadlines.
- Validated and compiled payroll data, streamlining generation of payroll and related transactions.
- Create and maintain payroll spreadsheets and documentation, promoting organization and clarity.
- Adhere to governmental accounting practices and interpret policies for recording and reporting transactions, preparing payroll-related financial records and reports as required.
- Establish and uphold a division account filing system, ensuring accessibility and order.
- Compile data for various reports and records, assisting in the preparation of division and department budgets.
- Performed various support tasks to enhance team efficiency. to support team objectives.
ADMINISTRATIVE ASSISTANT, BUSINESS ALIGNMENT & GOVERNANCE
LEE COUNTY ELECTRIC COOPERATIVE
FORT MYERS, FL
01.2021 - 08.2022
- Acted as the liaison between the Director and internal and external stakeholders, representing the Director during meetings.
- Achieved a 25% reduction in the Director's budget by negotiating pricing and fees, ensuring continuity and enhancement of services while managing division budgets; assisted in delivering engaging presentations and resolving issues.
- Supported the Director and team by executing administrative tasks, contributing to overall office efficiency.
- Conduct various administrative duties including defining, maintaining, and improving processes related to projects and events.
- Perform benchmarking research, develop and coordinate charts, graphs, tables, and reports, while maintaining departmental records and documents, coordinating meetings and travel requests.
- Drafted and coordinated correspondence and reports to enhance communication quality across teams.
- Process employee payroll and contribute to enhancing payroll procedures.
- Prepare and submit purchase requisitions, expense reports, and check requisitions as mandated.
- Manage, approve, and process all P-Card charges and invoices, ensuring accountability.
- Verify vendor invoices and facilitate timely payments.
- Assist with various initiatives, including process improvements and market research for strategic planning.
- Compiled, analyzed, and presented information in reports, charts, and graphs, ensuring clarity in communication for stakeholders.
OFFICE SUPPORT SPECIALIST
LEE COUNTY ELECTRIC COOPERATIVE
FORT MYERS, FL
12.2019 - 01.2021
- Coordinated office duties enterprise-wide, facilitating efficient company operations.
- Managed office support suppliers, planning for demand and budgetary control to optimize resource allocation.
- Supported Board and Senior Leadership meetings, enhancing communication and decision-making efficacy.
- Provided exceptional customer service to internal and external customers, contributing to a positive workplace environment.
- Continuously enhanced processes, collaborating across all levels of the organization while maintaining effective relationships with clients and suppliers.
- Process all related invoices for payment, reviewing office support contracts and assisting in negotiations related to demand and budget.
- Prepare, create, and/or edit various documents in a professional format utilizing Microsoft Office and Adobe Suite.
- Proofread and rectify documents received from others, addressing punctuation, grammar, spelling, and formatting errors.
- Provided guidance on document formatting, layout, and grammar to ensure professional quality.
ADMINISTRATIVE SPECIALIST
FLORIDA GULF COAST UNIVERSITY
FORT MYERS, FL
05.2019 - 12.2019
- Provide comprehensive administrative support, maintaining schedules and calendars, screening calls, and greeting and directing visitors while addressing administrative issues and inquiries.
- Establish and maintain systems for departmental records administration, including electronic files, records, and databases.
- Administer appointment paperwork for department employees, ensuring compliance with guidelines.
- Track and audit department leave records and employee timesheets efficiently.
- Coordinate and arrange travel for department staff, faculty, and incoming guests and speakers.
- Composed and prepared written documents and correspondence for office, including memos, letters, presentations, and spreadsheets, enhancing clarity and professionalism in communication.
- Completed transfers, reconciled expenditure transactions, and maintained internal accounting records, ensuring accuracy in fiscal administration tasks.
- Fulfill purchasing requirements, maintain P-Card information, and reconcile purchases efficiently.
- Managed garnishments and maintained data entry in databases.
- Supported employment administration and human resources processes as primary contact with central HR department, facilitating effective communication and resolution of inquiries.
- Prepared brochures for department promotion and outreach efforts. or update department website content as required.
- Maintain transactional management of funds and accounts for a unit or department.
ADMINISTRATIVE ASSISTANT
DEPARTMENT JUVENILE JUSTICE
FORT MYERS, FL
02.2019 - 04.2019
- Support the facility's administrative needs across operations, assisting the Facility Operations and Assistant Detention Center Superintendent(s) with requests, documentation, and attendance tracking.
- Acted as the Human Resources (HR) Liaison for all matters within the HR program, maintaining confidentiality of personnel information.
- Reviewed and processed HR matters to ensure compliance with statutory and departmental rules, policies, and procedures.
- Managed HR matters including vacancies, recruitment, selection, grievances, discipline, workers' compensation, equal employment opportunity, affirmative action, ADA, FMLA, Family Supportive Work Program, and Fair Labor Standards.
- Ensured compliance with recruitment and selection documentation, achieving accurate data entry across platforms such as People First and Talent Management Requisition.
- Developed and maintained tracking systems for HR program, reviewing and evaluating HR procedures to propose actionable recommendations to management.
MEDICAL SYSTEM COORDINATOR (TEMPORARY EMPLOYMENT)
21st CENTURY ONCOLOGY
FORT MYERS, FL
08.2018 - 02.2019
- Revised and maintained fee schedules for over 200 medical and doctor offices, ensuring compliance with current standards and facilitating accurate billing.
- Assisted medical and doctor offices in navigating insurance plan requirements to enhance patient access to care.
- Managed access to over 300 healthcare websites for medical and doctor offices, streamlining operational processes.
GUEST SERVICE MANAGER
LEE HEALTH
FORT MYERS, FL
07.2012 - 06.2018
- Provide leadership to the Customer Service staff, including Guest Service Representatives and Coordinators, ensuring effective training, evaluation, and development to enhance service delivery.
- Ensure an exceptional service experience is delivered to patients and families, while reinforcing service excellence.
- Collaborated with leadership and staff to analyze patient satisfaction data and devise improvement initiatives, enhancing overall service outcomes.
- Coached staff and leadership to effectively address and resolve customer concerns, by utilizing feedback gathered from surveys, patient rounds, and letters.
- Oversaw tracking and reporting of patient compliments and complaints to identify trends and implement targeted service improvements.
- Led cross-departmental meetings to enhance collaboration on patient care, ensuring effective communication regarding patient needs and available resources.
- Proactively engage with patients daily to increase positive interactions, enhancing satisfaction levels.
- Participate in the review and enhancement of guest service policies and procedures, aligning with organizational goals.
- Led service recovery efforts, providing support during challenging situations.
- Develop, present, and manage the budget for the assigned department, and ensure fiscal responsibility.
GUEST SERVICE COORDINATOR
LEE HEALTH
FORT MYERS, FL
06.2010 - 07.2012
- Provide leadership and support for the implementation of the ED customer service strategic plan, ensuring alignment with organizational goals and patient needs.
- Coordinate guest services across the Emergency Department (ED) care continuum while collaborating with various service lines in the acute care hospital setting.
- Promoted a 'guest first' culture by modeling outstanding customer service skills, fostering team engagement, and ensuring alignment with service goals.
- Interact directly with patients, families, and customers to resolve concerns and complaints related to services rendered, emphasizing effective communication and resolution.
- Coached staff and leadership on the proactive management of guest concerns and service defects, promoting a culture of customer service excellence.
- Supervise customer service interactions among staff, physicians, and volunteers within the ED, enhancing operational efficiency.
- Consulted with staff, physicians, and leadership to develop innovative approaches that enhanced patient experience.
- Compiled and managed reports on patients, families, and visitors' ED experiences to identify opportunities for service improvement.
Education
CERTIFICATION - HUMAN RESOURCES CONSULTANT
INTERNATIONAL ASSOCIATION OF PROFESSIONS CAREER COLLEGE
PORTLAND, OR08-2020
High School Diploma -
STRANAHAN HIGH SCHOOL
Fort Lauderdale, FL05-1985
Some College (No Degree) - Business Administration
FLORIDA GULF COAST UNIVERSITY
Fort Myers, FLSkills
- Accounts payable
- Invoice processing
- Payroll Management
- Payroll processing
- Payroll administration
- Government accounting
- ACH processing
- Payment processing
- P-card reconciliation
- Vendor management
- Vendor relationship management
- Vendor relations
- Accounts payable auditing
- Bank reconciliations
- Account reconciliation
- Financial reporting
- Budget tracking
- Month-end reconciliation
- Transaction verification
- Payment scheduling
- Statement reconciliation
- Expense tracking
- QuickBooks Pro
- Quickbooks
- Tyler Munis
- Concur
- Credit card reconciliation
- Data recording
- Records management
- Purchase order management
- Account resolution
- Bill payment
- Vendor engagement
- Purchase order management
- Data recording
Personal Information
Title: ACCOUNT COORDINATOR
I am an accounting professional with experience in bookkeeping, reconciliations, and financial reporting, ensuring accuracy and compliance. Eager to contribute strong organizational skills, accuracy, and financial expertise to a remote role.
Certification
- Human Resources Consultant, International Association of Professions Career College, August 2020
- Microsoft Excel, New Skills Academy, February 2, 2022
- Microsoft Word, New Skills Academy, January 12, 2022
- Microsoft PowerPoint, New Skills Academy, February 23, 2021
- Yellow Belt, The Lean Six Sigma, June 23, 2022
- Infographic Design, LinkedIn Learning, October 22, 2021
- Communications & Leadership for Admin Support, IAAP, February 25, 2022
- Florida Notary, State of Florida, November 12, 2024
Timeline
ACCOUNTS PAYABLE SPECIALIST
CITY OF CAPE CORAL
10.2023 - Current
PAYROLL ASSISTANT
CITY OF CAPE CORAL
03.2023 - 09.2023
ADMINISTRATIVE ASSISTANT, BUSINESS ALIGNMENT & GOVERNANCE
LEE COUNTY ELECTRIC COOPERATIVE
01.2021 - 08.2022
OFFICE SUPPORT SPECIALIST
LEE COUNTY ELECTRIC COOPERATIVE
12.2019 - 01.2021
ADMINISTRATIVE SPECIALIST
FLORIDA GULF COAST UNIVERSITY
05.2019 - 12.2019
ADMINISTRATIVE ASSISTANT
DEPARTMENT JUVENILE JUSTICE
02.2019 - 04.2019
MEDICAL SYSTEM COORDINATOR (TEMPORARY EMPLOYMENT)
21st CENTURY ONCOLOGY
08.2018 - 02.2019
GUEST SERVICE MANAGER
LEE HEALTH
07.2012 - 06.2018
GUEST SERVICE COORDINATOR
LEE HEALTH
06.2010 - 07.2012
CERTIFICATION - HUMAN RESOURCES CONSULTANT
INTERNATIONAL ASSOCIATION OF PROFESSIONS CAREER COLLEGE
High School Diploma -
STRANAHAN HIGH SCHOOL
Some College (No Degree) - Business Administration
FLORIDA GULF COAST UNIVERSITY