Trisha Colwell

Community Sales Director

StoryPoint Cincinnati (New England Club)

12.2018 - Current

Delivered informative presentations to educate potential residents on available apartments, financing options, and what a community has to offer them.
Optimized sales satisfaction by providing exceptional service throughout the lease process.
Managed a high-performing sales team, fostering a culture of accountability and professional growth for all of the team in the community.
Increased annual revenue through networking/marketing and customer relationship management. Sowing growth each year.
Enhanced brand visibility by participating and hosting community events and representing the company at networking events, social gatherings and educational gatherings.
Established rapport with prospective residents and their families, expertly guiding them through what the community has to offer for their next stage of their personal journey.
Streamlined internal processes for more efficient lead generation and followup processes.
Organized promotional events and interacted with the local community to increase sales lead volume.
Achieved top sales performance awards by consistently meeting or exceeding goals month over month.
Mentored new hires, sharing best practices and contributing to their ongoing success and growth within the organization.
Built relationships with residents and families to establish long-term business growth through the referral process.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy. Both one and one and with teams in our region.