Trisha Marie Garcia
Costa Mesa,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
3
3
years of professional experience
Work History
Lead Intake Coordinator
Harbor Psychiatry And Mental Health
Newport Beach, CA
01.2024 - Current
- Documented patient medical information, case histories, and insurance details.
- Maintained accurate and up-to-date client records.
- Enhanced office productivity by handling a high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with the required paperwork to initiate service.
- Developed and maintained intake procedures to enhance efficiency and client satisfaction.
Manager on Duty
GritCycle
Costa Mesa, CA
11.2022 - 01.2024
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Coordinated special events such as promotional campaigns or store openings.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
- Monitored staff performance and provided feedback to ensure quality customer service.
Sales Associate
Orangetheory Fitness
Newport Beach, CA
01.2022 - 01.2023
- .
- Adhered to company initiatives and achieved established goals.
- Upsold additional items based on customer interests and needs.
- Conducted product demonstrations to highlight features and benefits.
- Assessed customer needs to provide assistance and information on product features.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Public Health
Arizona State University
Tempe, AZ06-2022
Skills
- Insurance verification
- Patient scheduling
- Scheduling appointments
- Follow-up skills
- Charting and clinical documentation
- Documentation and record keeping
- Client confidentiality
Timeline
Lead Intake Coordinator
Harbor Psychiatry And Mental Health
01.2024 - Current
Manager on Duty
GritCycle
11.2022 - 01.2024
Sales Associate
Orangetheory Fitness
01.2022 - 01.2023
Bachelor of Science - Public Health
Arizona State University
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