Trista Mena
Checkers Rally's
Porterville,CA
5
years of professional experience
Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Work History
Cashier
3 Years 11 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Assisted in training new team members on operational procedures and best practices.
- Implemented upselling techniques that enhanced customer experience and increased sales revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
Box Office Cashier
8 Months- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained compliance with company policies regarding cash management and security protocols.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Stayed current on film releases, showtimes, and theater promotions to provide knowledgeable assistance to customers.
Education
High School Diploma
Associate of Science - Biological And Physical Sciences
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Cash handling
Product knowledge
Merchandise restocking
Timeline
Cashier
Checkers Rally's
11.2022 - CurrentRead More
Box Office Cashier
Regal Cinemas
02.2022 - 10.2022Read More
J.E. Young Academic Center
High School Diploma
Read More
Porterville College
Associate of Science from Biological And Physical Sciences
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