Organized and dependable candidate with strong customer service and multitasking skills. Has hands-on experience in the dental and restaurant field. Known for adaptability with a results-oriented mindset. Committed to making meaningful contributions and advancing in patient management goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Normandy Lake Dentistry
7885 Normandy Blvd Jacksonville, Fl 32221
12.2025 - Current
Greeted and assisted patients upon arrival, ensuring a welcoming atmosphere.
Managed appointment scheduling using Open Dental software.
Answered phone inquiries, providing accurate information about services and procedures.
Maintained patient records, ensuring confidentiality and compliance with regulations.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Bookkeeper, Takeout, and Hostess
BJ's Restaurant & Brewhouse
15022 Max Leggett Parkway, Jacksonville Fl, 32218
09.2021 - Current
Processed daily payments and employee cashout reports in alignment with company policies.
Maintained and processed deposits and money logs.
Mentored other team members on bookkeeping expectations
Managed cash drawer, ensuring accuracy during shifts and end-of-day.
Maintained cleanliness and organization of checkout areas to enhance customer experience.
Worked flexible schedule and extra shifts to meet business needs.
Assisted in training new takeout and hostess team members on procedures and customer interaction.
Took reservations and to-go orders by phone, answered questions, and informed guests of accurate wait times.
Managed guest seating and flow to optimize dining experience.
Coordinated reservations and walk-ins, ensuring efficiency during rush hours.