Trista Nelson
Wayne,Nebraska
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Eligibility Worker
Department Of Health And Human Services
Wayne, Nebraska
04.2016 - Current
- Managed processing of financial assistance and food stamp benefits applications.
- Inputted all gathered information and researched data on applicants into computer system using Proprietary software programs and Microsoft office programs to track and keep up to date with supervisors.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Eligibility Worker
Department Of Health And Human Services
Fremont, NE
07.2015 - 04.2016
- Managed processing of financial assistance and food stamp benefits applications.
- Inputted all gathered information and researched data on applicants into computer system using Proprietary software.
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Cashier
Casey's General
Hartington, NE
07.2014 - 06.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Cashier
KFC
Minot, ND
11.2013 - 12.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
In-Home Caregiver
Self Employed
Coleridge, NE
02.2011 - 11.2013
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Cashier
Walmart
Hastings, NE
04.2010 - 02.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Business
Central Community College
Hastings NebraskaHigh School Diploma -
L.A.T.E. FARMS Christian Scools
Aurora Nebraska05.2008
Skills
- Telephone Etiquette
- Client Documentation
- Eligibility Determinations
- Information Gathering
- Critical Thinking
- Customer Accounts Management
- Error Identification
- Effective Communication Skills
- Paperwork and Documentation
- Active Listening and Communication
Hobbies include Rock Concerts and playing Destiny 2
I enjoy going to concerts when I have the time and running my Destiny 2 clan on the daily.
Timeline
Eligibility Worker
Department Of Health And Human Services
04.2016 - Current
Eligibility Worker
Department Of Health And Human Services
07.2015 - 04.2016
Cashier
Casey's General
07.2014 - 06.2015
Cashier
KFC
11.2013 - 12.2013
In-Home Caregiver
Self Employed
02.2011 - 11.2013
Cashier
Walmart
04.2010 - 02.2011
Business
Central Community College
High School Diploma -
L.A.T.E. FARMS Christian Scools
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