Resourceful 2nd Assistant Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and achieve business objectives.
Overview
5
5
years of professional experience
Work History
2nd Assistant Manager
Courtesy Corporation-McDonald's
Dodgeville
02.2021 - Current
Shift Leader
Oversaw everyday operations, making sure the store ran as successfully as possible and mainting store standards
Monitored customer service quality standards to ensure customer satisfaction.
Upheld customer satisfaction by managing and complaints.
Truck Order
Completed bi-weekly truck orders, monitoring stock levels to get us through the next week
Inventory
Completed daily, weekly, and monthly inventories
Generating reports detailing vairenses in our product, and helping to fix the variense
Crew Schedule
Completing and posting weekly Projections
Createing employee schedules efficiently,
Co-Lead Crew Trainer Program
Leading our crew trainers and showing them how to train, and choach our crew affecticly and properly
Conducting monthly crew training meetings
Interviewes and Orentations
Conducting crew Interviews
Getting new hires in our system, introucuing them to our company values, as well as the managment team, and crew.
Education
Bachelor of Science - Technology Education
UW Stout
Menomonie, WI
05-2029
High School Diploma -
River Valley High School
Spring Green, WI
05-2025
Skills
Customer service
Inventory management
Employee training
Project management
Team building
Complaint resolution
Money handling
Team leadership
Welding
Photography
Affiliations
Spring Green Community Church
Youth Group
2021-2025
Mission Trips
2022, San Augustine, Texas, Next Step Ministries
Week long trip helping to paint a community members house
2023, River Reservation, South Dakota, Next Step Ministries
Week long trip helping a local church to organize their basement, and helping with a VBS
2024, Guatemala, Mission Impact
1.5 week trip helping to construct concrete stoves, and installing in community members homes so they have a spot to cook food
2025, Uganda Africa, African Children's Mission
2.5 Week trip helping with community buildment, going to local schools and hanging out, and talking with students about future careers, and relationship buildment
2025, Kansas City, Next Step Ministries
Week long trip helping a local ministries with a VBS, and cleanout of a community animal pen