Tristan Cirullo
Woodbury,MN
Summary
Driven Front End Supervisor with a proven track record at Kowalski's Markets, excelling in customer service and workflow management. Expert in enhancing shopping experiences and cashier performance, achieving significant improvements in efficiency. Skilled in team supervision and training, leveraging problem-solving and communication skills to exceed employer expectations. Willing to go above and beyond to fulfill customer satisfaction.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Kowalski's Markets
09.2019 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervise and train new stakeholders, manage employee schedules, and ensure that there is adequate employee coverage at all times.
Education
No Degree - Solar Energy
Century College
Saint Paul, MNSkills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Workflow Management
- Time Management
- Listening Skills
- Cash Handling
- Cash counting
- Team Supervision
- Training and mentoring
- Communication skills
Timeline
Front End Supervisor
Kowalski's Markets
09.2019 - Current
No Degree - Solar Energy
Century College
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