Tristan Farmer
Austin
Summary
Dynamic leader with proven expertise in operations management and staff development, honed at Rudy's Country Store and BBQ. Excelled in fostering team leadership and enhancing customer relationships, driving brand growth and sales. Skilled in business development and CRM, consistently improved team performance and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Waterloo Ice House
05.2023 - Current
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency
- Analyzed customer feedback data to identify areas of improvement and develop solutions
- Managed team schedule with eye for coverage needs and individual strengths.
General Manager
Rudy's Country Store and BBQ
03.2022 - 10.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
Asst. General Manager
Rudy's Country Store And BBQ
05.2020 - 03.2022
- Opened Conroe and Panama City locations and trained all staff on policy and procedures
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth
- Increased customer satisfaction by addressing and resolving concerns in a timely manner
Senior Manager
Rudy's Country Store And BBQ
05.2013 - 03.2020
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Education
Bachelor of Arts - Education Administration
Sam Houston State University
Huntsville, TX06-2025
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Training and development background
- Customer relationship management (CRM)
- Business development
- Sales forecasting
Certification
TABC Certification
Food Handlers Certification (Manager)
Timeline
Assistant General Manager
Waterloo Ice House
05.2023 - Current
General Manager
Rudy's Country Store and BBQ
03.2022 - 10.2022
Asst. General Manager
Rudy's Country Store And BBQ
05.2020 - 03.2022
Senior Manager
Rudy's Country Store And BBQ
05.2013 - 03.2020
Bachelor of Arts - Education Administration
Sam Houston State University
Similar Profiles
Rianne BernhardRianne Bernhard
Host at Waterloo Ice House RestaurantHost at Waterloo Ice House Restaurant
Harrison RowinskiHarrison Rowinski
Restaurant Server/Lead Bartender at The Waterloo Ice HouseRestaurant Server/Lead Bartender at The Waterloo Ice House
Hisham AlshomariHisham Alshomari
Support Worker at Waterloo Region Reception HouseSupport Worker at Waterloo Region Reception House