Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Galban

Ashburn,VA

Summary

Highly creative Marketing Manager and professional Bartender with extensive knowledge of spirits, engages customers one-on-one, and transforming marketing and advertising strategies into desired results. Friendly, open and committed to building customer base by providing positive service experience. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.

Overview

8
8
years of professional experience

Work History

Head Bartender

The Dell Food & Brew Hall
09.2023 - Current
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.

Director of Sales and Marketing

House 6 Brewing Company
08.2019 - 09.2023
  • Took customer orders and capitalized on opportunities to sell special beverage and food options while meeting with more than 100 customers per day
  • Analyzed and reported social media and online marketing campaign results.
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.

Front End Manager

WTS International
07.2016 - 08.2019
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate upper management instruction
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Specking with more than 50 people in person and on the phone each day
  • Recorded financial transactions and performed account reconciliations

Education

Associate of Arts - Visual Arts

Northern Virginia Community College
Sterling, VA

Skills

  • Expert Mixology

  • Menu development

  • Team Management

  • Superb eye for detail

  • Creative problem solver

  • Proficient in Microsoft Office Suite

  • Social media management proficiency

  • Strong Communication Skills

  • Fast Learner

  • Advertising understanding

  • Adobe Creative Suite

Timeline

Head Bartender

The Dell Food & Brew Hall
09.2023 - Current

Director of Sales and Marketing

House 6 Brewing Company
08.2019 - 09.2023

Front End Manager

WTS International
07.2016 - 08.2019

Associate of Arts - Visual Arts

Northern Virginia Community College

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Tristan Galban