Tristan Jass
Spring
Summary
Strong background in customer service and team leadership. Proven ability to enhance operational efficiency and ensure quality control, driving improved customer satisfaction and team performance. Dedicated assistant store leader with experience in training and developing teams. Skilled in inventory management and problem resolution, contributing to high-quality customer service and operational success. Committed to fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Store Leader
Quick Quack Car Wash
Conroe
10.2024 - Current
- Assisted in managing daily store operations and team performance.
- Trained new employees on customer service protocols and car wash procedures.
- Coordinated inventory management, ensuring supplies met operational needs.
- Monitored quality control processes to maintain service excellence standards.
- Supported maintenance of equipment and cleanliness standards at the facility.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Assisted customers, answered questions and resolved problems for stellar customer service.
Team Member
Tyler's
The Woodlands
05.2023 - 12.2024
- Maintained cleanliness and organization of sales floor.
- Operated point-of-sale system for transactions.
- Collaborated with team members to enhance customer service.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Trained new team members using approved training materials and information.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05-2025
Skills
- Customer service
- Employee training
- Team leadership
- Inventory management
- Problem resolution
- Quality control
Affiliations
Volunteer, MS150 2022-current
Timeline
Assistant Store Leader
Quick Quack Car Wash
10.2024 - Current
Team Member
Tyler's
05.2023 - 12.2024
High School Diploma -
The Woodlands High School