Dedicated leasing manager with expertise in customer service, compliance, and tenant relations. Proven ability to resolve complaints and enhance resident satisfaction while training staff to uphold policies.
Overview
7
7
years of professional experience
Work History
Leasing Manager
Hillpointe
Jacksonville, Florida
08.2025 - Current
Conducted property tours and showcased amenities to prospective tenants.
Assisted in marketing strategies to attract new residents to properties.
Resolved tenant complaints in a timely manner to maintain positive relationships.
Ensured compliance with all state and local laws regarding fair housing practices.
Trained staff on compliance, policies and procedures to maximize success.
Cart Attendant
The Legends at Chateau Elan
Braselton, Georgia
03.2024 - 08.2025
Coordinated with staff to ensure timely availability of carts for events.
Provided excellent customer service by addressing guest inquiries and concerns.
Maintained cleanliness of cart area, ensuring safe and welcoming environment.
Trained new attendants on operational procedures and safety protocols.
Lead Sales Associate
North Florida Advertising
Jacksonville, Florida
08.2019 - 03.2020
Led morning meetings to motivate team and align sales strategies.
Trained new associates on sales techniques and customer engagement.
Developed product knowledge sessions to improve sales skills and enhance team effectiveness.
Analyzed market trends to identify potential sales opportunities.
Promoted culture of teamwork and inclusion, boosting employee morale and collaboration.