Tristan Shultz
Fayetteville,NC
Summary
Proven Head Bartender with a track record of enhancing customer loyalty and boosting bar profitability at VFW POST 670. Expert in staff training, alcohol safety, and social media marketing, demonstrating strong communication skills and attentive service. Successfully mentored team members, significantly increasing repeat business through strategic promotions and exceptional service. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Head Bartender
H8ters
07.2022 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Built relationships with vendors to manage orders and negotiate costs.
Head Bartender
On After Bar and Grub
07.2017 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Head Bartender
VFW POST 670
09.2019 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NC06.2015
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Attentive service
- Drink Pairing Knowledge
- Taking inventory
- POS System proficiency
- Strong Communication Skills
- Managing cash register
- Social Media Marketing
- Measurement accuracy
- Food Service
Timeline
Head Bartender
H8ters
07.2022 - 07.2024
Head Bartender
VFW POST 670
09.2019 - 08.2023
Head Bartender
On After Bar and Grub
07.2017 - 07.2024
High School Diploma -
Cape Fear High School
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