TRISTEN LIVENGOOD
Fort Worth,TX
Summary
Behavioral health graduate and customer service professional with 7+ years of customer service experience. Known for reliability and a zealous approach. Passionate about engaging with children and students while displaying empathy towards those in need. Able to expand the scope of customer relations for greater impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Remote Part-Time Administrative Assistant
Home Solutions Inc.
Indianapolis, IN
08.2023 - Current
- Assist doctors and physical therapists by inputting data into patient portals.
- Execute weekly tasks according to personal schedule.
- Ensured patients' medical expenses were covered through running insurance authorizations monthly.
Physical Therapy Administrator
Mount Carmel Health
03.2020 - 08.2023
- Coordinated treatment plans with healthcare professionals to optimize patient care
- Delivered excellent customer service to establish emotional connections with patients
- Regularly observed therapists engaging in rehabilitation sessions with patients, establishing both professional and personal connections.
Teller
Huntington National Bank
01.2018 - 03.2020
- Top regional teller in loan referrals
- Work in a team setting while greeting and assisting customers to ensure an excellent banking experience
- Develop professional relationships with customers and local businesses.
Teller
Pathways Financial Credit Union
01.2017 - 01.2018
- Top teller in referrals across credit union
- Promoted from part-time to full-time teller
- Build customer relations across multiple locations.
Education
Bachelor of Arts - Biblical Studies
Indiana Bible College
Indianapolis, IN05-2024
Bachelor of Science in Psychology: Addictions and Recovery -
Liberty University
05.2023
Skills
- Advanced in MS Office & Excel
- Team Leadership
- Customer Relations
- Customer Service
- Patient Care
- Conflict Resolution
- Sales
- Child & Youth Mentor
Certification
TESOL Certification - 07/2020
Church Intern - 2024
- Lead a weekly Bible study for young adults
- Teach 11-12 year olds
- Lead church congregation in worship
Timeline
Remote Part-Time Administrative Assistant
Home Solutions Inc.
08.2023 - Current
Physical Therapy Administrator
Mount Carmel Health
03.2020 - 08.2023
Teller
Huntington National Bank
01.2018 - 03.2020
Teller
Pathways Financial Credit Union
01.2017 - 01.2018
Bachelor of Arts - Biblical Studies
Indiana Bible College
Bachelor of Science in Psychology: Addictions and Recovery -
Liberty University
TESOL Certification - 07/2020
Church Intern - 2024
- Lead a weekly Bible study for young adults
- Teach 11-12 year olds
- Lead church congregation in worship
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