Tristian Cook
Odessa ,TX
Summary
Dynamic and detail-oriented professional with a proven track record in customer service at Comfort Inn & Suites. Skilled in managing reservations and resolving guest issues, enhancing satisfaction. Strong attention to detail and time management abilities, complemented by effective listening skills, ensure a welcoming environment and operational efficiency.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Comfort Inn & Suites
Odessa, TX
01.2020 - 03.2026
- Greeted and assisted guests during check-in and check-out processes.
- Managed reservations using hotel management software to ensure accuracy.
- Responded to guest inquiries and resolved issues promptly for customer satisfaction.
- Coordinated with housekeeping staff to maintain cleanliness of guest areas.
Sales Associate
Valero Gas Station
Odessa, TX
08.2018 - 01.2020
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Processed fuel transactions efficiently, ensuring accuracy in financial exchanges.
- Maintained cleanliness and organization of the sales area to promote a welcoming environment.
- Assisted with inventory management by restocking products and monitoring stock levels.
Education
High School Diploma -
Permian High School
Odessa, TX05.2013
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Comfort Inn & Suites
01.2020 - 03.2026
Sales Associate
Valero Gas Station
08.2018 - 01.2020
High School Diploma -
Permian High School