Tristin Martin
Farmington ,MO
Summary
Dynamic professional with extensive experience at Southeast Missouri Behavioral Health, excelling in resident relations and crisis management. Proven ability to enhance community engagement through individualized care plans and effective team collaboration. Skilled in safety compliance and conflict de-escalation, fostering a supportive environment that promotes independence and well-being.
Overview
8
8
years of professional experience
Work History
Residential Coordinator
Southeast Missouri Behavioral Health
Farmington, MO
07.2024 - 04.2025
- Coordinated resident services to enhance community engagement and support.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Monitored compliance with safety regulations and quality standards.
- Assisted residents with daily living activities, promoting independence and well-being.
- Made schedules and trained new hires
- Coordinated with higher ups with daily communications throughout the company
- Collected feedback from residents and family members to identify opportunities for program and operational improvements.
- Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
- Recruited, hired, and trained employees, providing day-to-day direction and guidance.
- Placed orders for supplies
Behavioral Health Technician
Southeast Missouri Behavioral Health
Farmington, MO
02.2024 - 04.2025
- Assisted in implementing individualized treatment plans for patients under supervision.
- Monitored patient behavior and reported significant changes to clinical staff.
- Supported therapeutic activities, enhancing engagement and participation among patients.
- Maintained accurate documentation of patient interactions and progress notes.
- Enforced safety protocols to create a secure environment for both patients and staff.
- Participated in training sessions to develop skills in behavioral management techniques.
- Delivered compassionate support, fostering trust and rapport with patients during treatment sessions.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Sales Associate
Walmart
Desloge Mo
07.2018 - 12.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to attract customer attention.
- Supported inventory management by restocking shelves and tracking stock levels.
- Addressed customer inquiries promptly, ensuring satisfaction and loyalty.
- Participated in training sessions to improve product knowledge and sales techniques.
- Contributed to store cleanliness and organization, promoting a welcoming environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Line Cook
Imos Pizza
Desloge Mo
08.2017 - 12.2017
- Assisted in maintaining cleanliness and organization of kitchen workspace.
- Collaborated with team members to ensure timely meal service.
- Learned proper use of kitchen equipment and tools for food preparation.
- Prepared ingredients according to recipes and safety standards.
Education
Pre Education
Mineral Area College
Park Hills, MOHigh School Diploma -
West County High School
Park Hills, MO05.2018
Skills
- Resident relations
- Health and safety
- Team management
- Scheduling management
- Safety practices
- Crisis management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Call answering and routing
- Safety standards and compliance
- Conflict de-escalation
- Staff communication
- Microsoft office
- Task prioritization
- Self motivation
Timeline
Residential Coordinator
Southeast Missouri Behavioral Health
07.2024 - 04.2025
Behavioral Health Technician
Southeast Missouri Behavioral Health
02.2024 - 04.2025
Sales Associate
Walmart
07.2018 - 12.2018
Line Cook
Imos Pizza
08.2017 - 12.2017
Pre Education
Mineral Area College
High School Diploma -
West County High School