Tristyn Gaida
Rowlett
Summary
Experienced front desk receptionist with exceptional multitasking, time management, cold calling, and customer service skills. Highly organized professional thriving in fast-paced environments and consistently delivering outstanding results. Committed to going the extra mile to assist others in solving problems and ensuring a positive experience for all.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
UPKEEP MED SPA
04.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Collected room deposits, fees, and payments
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed appointments and meetings
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
Dog Daycare Attendant
Doggie day care and boarding
01.2023 - 03.2023
- Communicated professionally with pet owners via phone, email, and text
- Exercised animals regularly with walks and rigorous play activities
- Gave animals proper attention to promote secure environment in owner's absence
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick
Waitress
BoomerJacks
11.2019 - 05.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Kept server areas clean and stocked to increase efficiency while working tables
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Used cash registers and credit card machines to cash out customers
Education
Transferred. 2021-2022 -
Texas Tech University
Lubbock, TXCurrently Working On Degree -
Collin County Community College
Plano, TX05-2025
High School Diploma -
Wylie East High School
05.2021
Skills
- Customer service
- Oral and writing communication
- Appointment confirmation
- Departmental support
- Spreadsheet tracking
- Hospitality Management
- Cold calling
- Documentation review
- Computer literacy
- Office management
Timeline
Front Desk Receptionist
UPKEEP MED SPA
04.2023 - Current
Dog Daycare Attendant
Doggie day care and boarding
01.2023 - 03.2023
Waitress
BoomerJacks
11.2019 - 05.2020
Transferred. 2021-2022 -
Texas Tech University
Currently Working On Degree -
Collin County Community College
High School Diploma -
Wylie East High School
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