Troy Melton
Philadelphia,PA
Overview
6
6
years of professional experience
Work History
Bank Teller
Wells Fargo
05.2021 - 12.2022
- Performed account maintenance by closing out accounts and changing customer addresses.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Assisted with training of new tellers on policies and procedures.
- Handled various accounting transactions.
- Audited fellow teller currency to contribute to dual-control procedures.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Assistant Special Security Officer
United States Marine Corps
04.2017 - 03.2021
- Assisting with performing security functions in various areas (personnel, physical, information, communications, technical, and general security administration)
- Controlled access to TS/SCI (physical, information, and communications)
- Maintain Joint Worldwide Intelligence Communications System (JWICS) network
- Currently holding a TS/SCI Clearance.
Education
Associate of Arts - Business
Community College of Philadelphia
Philadelphia, PA01.2024
High school diploma or equivalent -
Richmond Hill high school
Richmond Hill, GA05.2016
Skills
- Revenue Growth
- Identity Verification
- New Account Setup
- Sales expertise
- Customer Service
- Approachable
References
- Andrew jerabek (USMC, GySgt/SSO, 8163087000, Andrew.jerabek@usmc.mil)
- David Eagle (USMC, SGT/ASSO, 7406041829, David.eagle@usmc.mil)
- Anthony Spina (Bank Manager, 267-258-4876)
Timeline
Bank Teller
Wells Fargo
05.2021 - 12.2022
Assistant Special Security Officer
United States Marine Corps
04.2017 - 03.2021
Associate of Arts - Business
Community College of Philadelphia
High school diploma or equivalent -
Richmond Hill high school
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