Tru Johnson
Delton
Summary
Dynamic server with exceptional customer service and strong multitasking skills. Proven ability to enhance guest satisfaction and build lasting relationships, contributing to repeat business and a positive dining experience. I also have had a year of clinical experience through Calvin University. I have completed my Ob, Psychiatric, and Pediatrics unit. I have also had experience observing in the Operating room and postpartum unit. I have developed therapeutic communication towards patients and bring my skills from being a server to develop my nursing skills simultaneously.
Overview
4
4
years of professional experience
Work History
Server
Shepards Grill & Tavern
Grand Rapids, MI
04.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy, coordinating with kitchen staff to streamline food delivery.
- Collaborated with team members to improve service efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
No Degree - Nursing
Calvin University
Grand Rapids, MI05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Accomplishments
I have completed 3 different clinical rotations through Calvin University. I am now a junior and want to expand my nursing skills. I completed my community based nursing, Psychiatric nursing, Pediatrics, and OB rotations so far. Next semester I will be in MED SURG in neuro/ortho/spine. I have experience in caring for patients, collaborated with interdisciplinary healthcare teams to develop and implement patient care plans, and educated patients and families on health management, discharge instructions, and preventive care.
Timeline
Server
Shepards Grill & Tavern
04.2022 - Current
No Degree - Nursing
Calvin University