Trudy Billings

I started working for the Samaritan House this past April 2022. I work as a shelter support staff. My responsibilities include putting the clients first. Helping clients when they are in distress due to there temporary homelessness, helping clients brainstorm ways they can help control anxieties, and also just always being there for them in the moment.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Working for the Samaritan House my responsibilities included , greeting each client when they came into shelter, logging in any medications and or sharp objects, helping with daily hygiene , de escalating any disagreements between clients, and also just being available when ever the client needed an ear.