Candace White
Clark,MO
Summary
Dynamic Dispatcher Coordinator with proven expertise at Tom Plumber in optimizing technician schedules and enhancing service delivery. Skilled in data documentation and customer service, I effectively prioritized urgent calls and maintained accurate records, contributing to improved operational efficiency and client satisfaction. Strong communicator with a commitment to teamwork and collaboration.
Overview
4
4
years of professional experience
Work History
Dispatcher Coordinator
1 Tom Plumber
Columbia, MO
08.2025 - Current
- Schedule coordination
- Prioritizing calls
- Coordinated schedules for plumbing service requests and technician availability
- Managed communication between clients and field technicians for efficient service delivery
- Recorded job details and maintained accurate documentation within the system
- Monitored incoming calls and prioritized urgent responses
- Maintained accurate records of all dispatched order shipments and deliveries
- Created detailed reports of daily dispatching activities and submitted them to management
- Coordinated daily schedules for plumbing service requests to optimize technician efficiency.
- Recorded job details in the system, ensuring accurate documentation for each service call.
- Analyzed call patterns to identify peak hours and adjusted scheduling accordingly.
Hair Stylist
Independent Hair Stylist
Columbia, MO
01.2022 - 03.2023
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Recommended products to clients based on their individual needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Education
College Degree - Cosmetology
Paul Mitchell
Columbia, MO09-2022
High School Diploma -
Milan High School
Milan, MO05-2022
Skills
- Teamwork and collaboration
- Active listening
- Time management
- Schedule coordination
- Customer service
- Data documentation
- Scheduling expertise
- Dispatch software
- Record keeping
- Call handling
- Verbal and written communication
References
References available upon request.
Timeline
Dispatcher Coordinator
1 Tom Plumber
08.2025 - Current
Hair Stylist
Independent Hair Stylist
01.2022 - 03.2023
College Degree - Cosmetology
Paul Mitchell
High School Diploma -
Milan High School