Trysten McCrobie
Westminster,MD
Summary
Detail-oriented professional with experience in online order processing and security escorting. Known for strong problem-solving skills and adherence to safety protocols, contributing to efficient operations and enhanced customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Safeway
Westminster, Maryland
07.2025 - Current
- Process online orders with a focus on accuracy and timeliness to enhance customer satisfaction.
- Resolve customer inquiries and provide detailed product information to support informed purchasing decisions.
- Collaborate with team members to ensure order fulfillment accuracy.
- Ensure a clean and organized workspace for effective order processing.
- Satisfy customers with quick, accurate service under tight deadlines.
- Bag groceries carefully to keep products in perfect condition, separate fragile products and keep frozen and perishable foods cold or fresh.
- Foster positive relationships with grocery store personnel through consistent professionalism and friendliness.
Security Escort
Cencore
North Yorkshire, England
01.2025 - 04.2025
- Executed safety protocols during client escorting within secure facilities, promoting a secure environment.
- Adhered strictly to all company policies related to safety and security.
- Displayed strong public speaking skills and communication abilities to facilitate the highest quality tour for guests.
- Became competent in governmental procedures and the inner workings of security processes, especially when entering into a secure facility.
- Coordinated communication through radio to bolster safety and improve escort efficiency.
- Maintain 100% positive oversight over contractor activities within secured areas to ensure the protection of government critical equities.
Apprentice Car Mechanic
Stumps Garage
North Yorkshire, England
09.2024 - 04.2025
- Assisted technicians with vehicle maintenance and repair tasks to support timely service delivery.
- Collaborated with team members to ensure prompt completion of service requests, improving customer satisfaction.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Learned to operate diagnostic tools under technician supervision.
- Shadowed experienced professionals to learn industry standards and best practices.
- Organized tools and equipment, enhancing workshop efficiency and accessibility.
- Maintained cleanliness and safety standards in the garage environment.
- Worked closely with mentors to understand project objectives.
Education
High School Diploma -
Ashville College
North Yorkshire, England05-2024
Some College (No Degree) - Criminal Justice
Carroll Community College
Westminster, MD03-2026
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Decision-making
- Patience and empathy
- Upbeat and outgoing attitude
- Communication
- Active listening
- Organizational skills
- Technical support
- Safety compliance
- Equipment maintenance
- Car maintenance
Certification
Hunting License - Westminster, MD
Affiliations
MMA (Rising Tide) - Finksburg, MD
Timeline
Online Personal Shopper
Safeway
07.2025 - Current
Security Escort
Cencore
01.2025 - 04.2025
Apprentice Car Mechanic
Stumps Garage
09.2024 - 04.2025
High School Diploma -
Ashville College
Some College (No Degree) - Criminal Justice
Carroll Community College