Tsar’ena Cizik
Browns Mills,NJ
Summary
Motivated, reliable, and detail-oriented professional with 5+ years of customer service and appointment scheduling experience. Proficient in Microsoft Office, phone etiquette, and multitasking in fast-paced environments. Excited to leverage strong communication and organizational skills in the healthcare industry. Background as a student at the Medical Arts Academy at Pemberton Township High School and previous intern experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Wawa
12.2021 - 11.2023
- Managed customer inquiries and interactions efficiently, fostering a positive shopping environment
- Provided exceptional customer service, fostering a positive shopping environment
- Successfully handled hundreds of customer interactions daily
- Collaborated effectively with management to address customer complaints swiftly
- Partnered with the team to streamline guest check-outs, boosting team efficiency.
Team Member
Saxby's
11.2023 - 05.2023
- Utilized POS system to efficiently assist customers, ensuring timeliness and guest satisfaction
- Demonstrated excellent customer service skills through clear communication and positive interactions
- Supplied high standards of customer service during loud and fast-paced operations.
Education
Bachelor of Arts in Psychology -
Rider University
Lawrenceville, NJ05.2027
Medical Arts Academy -
Pemberton Township Highschool
Pemberton Township, NJ06.2023
Skills
- Appointment Scheduling
- Customer Service
- Phone Etiquette
- Microsoft Office
- Organization
- Attention to Detail
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Volunteer Experience
Pinelands Family Success Center, 10/2019, 12/2019, Worked collaboratively with team members to meet and exceed guest expectations, Maintained a clean and welcoming dining environment, Contributed to guest satisfaction through diligent service and teamwork
Timeline
Team Member
Saxby's
11.2023 - 05.2023
Sales Associate
Wawa
12.2021 - 11.2023
Bachelor of Arts in Psychology -
Rider University
Medical Arts Academy -
Pemberton Township Highschool
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