Tsehaye Ghebreslasse
SAN FRANCISCO,CA
Summary
High-performing and dedicated Rideshare/Delivery driver upholding highest safety standards with excellent customer service skills with work ethic to passengers with all walks of life. Always committed to treating all customers with respect and works to foster positive interactions for excellence and willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Rideshare Driver
Uber
02.2022 - Current
- Improve rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Enhance customer service by providing prompt and courteous transportation to passengers.
- Ensure passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Develop strong communication skills while interacting with diverse groups of riders daily.
- Maintain excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Resolve conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
- Increase repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Driver
Amazon
06.2018 - 09.2023
- Provided exceptional customer service.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
Security Guard
G4S Secure Solutions
12.2017 - 03.2019
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
Bachelor of Arts - Statistics
University of Asmara
Asmara, EritreaNo Degree - Manual Quality Assurance (QA)
Careerist
San Francisco, CA11.2020
Skills
- Advanced knowledge of Microsoft office applications: (Word, Excel, Access, Powerpoint, Outlook) with High speed accuracy
- Bug Tracking
- Testing Plans
- Test Planning
- Test Case Development
- Manual Testing
- User Acceptance Testing
- Attention to detail
- Agile methodology understanding
Timeline
Rideshare Driver
Uber
02.2022 - Current
Driver
Amazon
06.2018 - 09.2023
Security Guard
G4S Secure Solutions
12.2017 - 03.2019
Bachelor of Arts - Statistics
University of Asmara
No Degree - Manual Quality Assurance (QA)
Careerist
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