Summary
Overview
Work History
Education
Skills
Timeline
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TSHAWN KITCHEN

Chicago,Illinois

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

14
14
years of professional experience

Work History

Server

Applebee's Grill + Bar
10.2023 - 03.2024
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Warehouse Packer

Sony
01.2017 - 09.2018
  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery.

Cashier

Whitecastle
02.2010 - 08.2014
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

GED -

Lakeland College
Mt.sterling
06.2017

Skills

  • Order delivery practices
  • Table Bussing
  • Order Management
  • Food inspection
  • Table Setting
  • Supply Restocking
  • Safe Food Handling
  • Food Running
  • Daily specials memorization

Timeline

Server

Applebee's Grill + Bar
10.2023 - 03.2024

Warehouse Packer

Sony
01.2017 - 09.2018

Cashier

Whitecastle
02.2010 - 08.2014

GED -

Lakeland College

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TSHAWN KITCHEN