Job Search Status
Open to workWork Type
Part TimeSeasonal WorkLocation Preference
On-SiteHybridRemoteOpen to relocation: Yes
Open To Work
Tia Howell
Blue Ash,OH
Work Preference
Summary
Detail-oriented professional with experience in administrative support, customer service, and operational coordination in fast-paced environments. Skilled in learning new systems quickly, maintaining accuracy under pressure, and communicating effectively with diverse populations. Committed to enhancing team efficiency and service quality through strong organizational skills and reliability.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Middletown Animal Hospital
Middletown, OH
06.2024 - Current
- Delivered exceptional customer service by responding swiftly to inquiries via phone and email.
- Resolved customer complaints promptly, enhancing customer satisfaction through adherence to established service protocols.
- Communicated services offered at animal hospital clearly, fostering informed decisions for clients.
- Assisted in administrative tasks, streamlining operations through effective filing, photocopying, and document scanning.
- Generated daily shift close reports, balancing cash register to ensure accurate transaction records.
- Restricted animal movement during examinations using safe, species-specific methods.
- Dispensed medications orally or topically following veterinarian instructions accurately.
Bartender
Delmonico
Wyoming, OH
07.2025 - 12.2025
- Served high-quality beverages in fast-paced environment, ensuring accuracy and consistency to enhance customer satisfaction.
- Provided exceptional customer service by building rapport, managing requests, and resolving concerns.
- Verified IDs to ensure compliance with alcohol service laws and safety standards.
- Processed cash and card transactions via POS systems, accurately maintaining tabs to streamline service.
- Organized bar, restocked inventory, and upheld cleanliness standards throughout shifts to create inviting atmosphere.
Administration Assistant
Camden Homes LLC.
Kenwood, OH
05.2022 - 12.2022
- Acted as primary contact for clients, delivering professional customer service via phone, email, and in-person interactions.
- Scheduled meetings and coordinated communication among clients, subcontractors, company leadership to ensure alignment and project progress.
- Maintained organized business and financial records to streamline daily administrative operations.
- Facilitated workflow improvements through enhanced document organization and filing systems, increasing accessibility and efficiency.
Recruiter Administration Assistant
Total Quality Logistics Inc.
Cincinnati, OH
02.2022 - 06.2022
- Acted as the primary contact for candidates, providing a welcoming and professional interview experience from arrival to orientation.
- Coordinated interview scheduling for recruiters, hiring managers, staffing firms, and candidates, facilitating timely connections and interviews.
- Communicated interview logistics and onboarding instructions to staffing firms and candidates, ensuring clarity and smooth transitions into the hiring process.
- Assessed qualifications and career interests of prospective candidates, connecting them with suitable recruiters and opportunities.
- Verified candidate records and ownership status using applicant tracking systems to maintain accurate recruitment data.
- Streamlined distribution of meeting invitations to improve interview scheduling efficiency for staffing partners and employees.
Waitress
Mainstream Bar and Grill
Poway, California
03.2021 - 10.2021
- Provided exceptional customer service to 35-60 guests daily in a high-volume restaurant.
- Processed customer orders and payments accurately, ensuring timely service in fast-paced environment.
- Resolved customer concerns professionally, effectively communicating dietary restrictions to kitchen staff for accurate meal preparation.
Logistics Administrator
U.S. Marine Corps
Various Locations
10.2015 - 10.2019
- Received honorable discharge from military service.
- Directed daily logistical operations for a 40-person organization, ensuring mission readiness.
- Managed inventories of over $2 million in vehicles and equipment, ensuring accurate accountability records.
- Coordinated training events and schedules for over 40 personnel, ensuring effective logistics and communication.
- Maintained accurate confidential records and documentation for over 40 personnel.
- Supervised and mentored personnel, fostering professional development and improving overall team capability.
- Reduced organizational costs by over $45,000 through preventative maintenance training for 20+ personnel.
Education
Associate of Science - Nursing
University of Cincinnati - Blue Ash
Blue Ash, OH04-2028
Bachelor of Arts - Psychology
University of Cincinnati
Cincinnati, OH04-2028
Associate of Arts - Psychology
University of Cincinnati - Blue Ash
Blue Ash12-2025
Some College (No Degree) - General Education
University of Maryland Global Campus
Okinawa, JPSome College (No Degree) - General Education
Palomar College
San Marcos, CASkills
- Front Desk Operations
- Appointment Scheduling
- Customer Service Software
- Data Entry
- Microsoft Office / Microsoft 365
- Office management
- Customer service
- CPR / First Aid / AED Certified
- Effective communication
Timeline
Bartender
Delmonico
07.2025 - 12.2025
Front Desk Receptionist
Middletown Animal Hospital
06.2024 - Current
Administration Assistant
Camden Homes LLC.
05.2022 - 12.2022
Recruiter Administration Assistant
Total Quality Logistics Inc.
02.2022 - 06.2022
Waitress
Mainstream Bar and Grill
03.2021 - 10.2021
Logistics Administrator
U.S. Marine Corps
10.2015 - 10.2019
Associate of Science - Nursing
University of Cincinnati - Blue Ash
Bachelor of Arts - Psychology
University of Cincinnati
Associate of Arts - Psychology
University of Cincinnati - Blue Ash
Some College (No Degree) - General Education
University of Maryland Global Campus
Some College (No Degree) - General Education
Palomar College