Successful, energetic, creative, outgoing multi talented professional with a wide range of sales, management, customer service and business development skills. Am able to think outside the box and adapt to the fast paced and evolving business climate of today.
Overview
20
20
years of professional experience
Work History
General Manager
Lifetime Green Coatings Of Greenwich
01.2023 - Current
Managed budget implementations, employee evaluations, and contract details.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed purchasing, sales, marketing and customer account operations efficiently.
Residential and Comercial Sales Director
ForeverLawnCTNY
12.2020 - 03.2023
Sales of artificial turf in Connecticut and New York totaling over 2.8M
Exceeded first year sales expectations of approximately 1M
Held average closing ratio of over 48%
Average job size of approximately $30,000
Handled all calls, leads to generate sales
Developed and maintained courteous and effective working relationships.
Maintained energy and enthusiasm in fast-paced environment.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Address customer inquiries and concerns.
Residential Sales Manager
CertaPro Painters
11.2017 - 11.2020
Closed and produced highest amount of booked jobs within CertaPro Painters exceeding $800,000 within first year
Held highest average job size within all of CertaPro Painters franchisees avenging between $9,500 - $10,000
Sold interior, exterior paint jobs to homes within Southern CT and Westchester NY
Sold Polyaspartic garage floor systems to clients in Southern CT and Westchester NY
Managed production of jobs from cradle to grave
Worked assertively to gain extra leads
Took advantage of CertaPro Painters CRM system to maximise lead flow
Maintained success ratio of approximately 48%
Maintained NPS score of over 78%
Managed 8-10 Job Site Supervisors and 3 Assistant Production Managers
Yacht Sales and Brokerage
MarineMax
11.2014 - 11.2017
Sales and brokerage of new and used Boston Whaler, Sea Ray, Sailfish, Azmut and Meridian yachts
Averaged over $4.7 million in gross profit
Held 22% gross profit margin
Consistently sold three to four boats monthly
Converted leads sent from corporate to sales daily
Plan and execute marketing campaign's that promote both myself and Marinemax to generate new business
Prepared and submitted departmental contracts for bank financing and closings
Owner/Operator
Epernay Wine Bar and Bistro
05.2008 - 05.2014
Increased annual gross receipts from $350,000 to $2.6M
Decreased F&B cost from 42% to 24%
Ran day to day operations including payroll, scheduling and hiring
Head bartender and sommelier
Managed front and back of house
Responsible for daily food and liquor orders
Retained customers with exceptional customer service
Built award wining wine list
Managed food and beverage costs daily
Marketed and developed relationships with local hotels and resorts to increase business
Education
Sommelier Level 1 - Wine
The Court of Master Sommeliers
2010
CPT, CSCS - Fitness
National Academy of Sports Medicine
2008
Bachelor of Science - Political Science
Hofstra University
Hempstead, NY
05.2001
Skills
Excellent communication skills
Compelling leadership skills
Extraordinary closing skills
Excel in Relationship selling
Interviewing and training ability
Excel in new customer acquisition
Proficiency in inventory and ordering
Brand development
Food and wine expert
Food cost analysis expert
Restaurant operations understanding
Strong customer relationship builder
Ability to handle fast-paced environment
American Council on Exercise member
National Academy of Sports Medicine member
CPR and First Aid certified
Timeline
General Manager
Lifetime Green Coatings Of Greenwich
01.2023 - Current
Residential and Comercial Sales Director
ForeverLawnCTNY
12.2020 - 03.2023
Residential Sales Manager
CertaPro Painters
11.2017 - 11.2020
Yacht Sales and Brokerage
MarineMax
11.2014 - 11.2017
Owner/Operator
Epernay Wine Bar and Bistro
05.2008 - 05.2014
Sommelier Level 1 - Wine
The Court of Master Sommeliers
CPT, CSCS - Fitness
National Academy of Sports Medicine
Bachelor of Science - Political Science
Hofstra University
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Chris NuzzoChris Nuzzo
General Manager at Lifetime Green Coatings LLCGeneral Manager at Lifetime Green Coatings LLC