Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Turner Ross

College Student
Marquette,MI

Summary

Highly experienced worker known for their ability to get the job done quickly and right the first time. Well versed in the inner workings of coworker to coworker relationships and teamwork. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Looking to achieve new experience their field of scientific study through research and internship opportunities.

Overview

6
6
years of professional experience

Work History

Sales Associate

Menards
09.2023 - Current
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained an accurate inventory of department products to ensure adequate stock levels and minimize out-of-stock situations.

Sales Associate

Menards
06.2020 - 08.2023
  • Assisted customers in solving home improvement and repair problems as well as answer their questions
  • Used in-store system to locate inventory and place special orders for customers.
  • Set and organized store promotions and sales
  • Engaged with customers to effectively build trust and lasting relationships.

Meat Department Clerk

Jacks Fruit Market
07.2019 - 06.2020
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.

Toll Operator

Saginaw County Parks And Recreation Department
05.2018 - 08.2018
  • Promoted positive customer interactions with courteous communication and prompt problem resolution.
  • Demonstrated strong attention to detail through record-keeping of where each visitor was from in the county.
  • Cultivated a positive work environment by treating colleagues with respect, demonstrating effective conflict resolution skills, and actively participating in team-building activities.
  • Assisted in morning pre-opening tasks, ensuring the park was ready for visitors and lessened the chance of an issue between the park and a visitor.
  • Was in charge of certain aspects of security, such as locking down the gates and not allowing cars to leave the park when a child was reported missing or lost.

Pizza Maker

Little Caesars Pizza
10.2017 - 04.2018
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
  • Followed specific directions to ensure the quality of dough for each pizza before it was assembled.
  • Listened effectively to phone calls to ensure accuracy in customer's orders.

Education

Bachelor of Science - Fisheries And Wildlife Management

Northern Michigan University
Marquette, MI
05.2001 -

Associate of Science - General Science

Delta College
Bay City, MI
05.2001 -

Bachelor of Science - Environmental Science

Central Michigan University
Mount Pleasant, MI
05.2001 -

High School Diploma -

Swan Valley High School
Saginaw, MI
05.2001 -

Skills

Customer Needs Assessment

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Accomplishments

  • Collaborated with team of three in the development of their Eagle Scout project.
  • Successfully achieved Eagle Scout Rank as of August 14th, 2018.
  • Successfully completed Via De Cristo, a Christian men's retreat, where leadership skills in the community and congregation were learned.

Timeline

Sales Associate

Menards
09.2023 - Current

Sales Associate

Menards
06.2020 - 08.2023

Meat Department Clerk

Jacks Fruit Market
07.2019 - 06.2020

Toll Operator

Saginaw County Parks And Recreation Department
05.2018 - 08.2018

Pizza Maker

Little Caesars Pizza
10.2017 - 04.2018

Bachelor of Science - Fisheries And Wildlife Management

Northern Michigan University
05.2001 -

Associate of Science - General Science

Delta College
05.2001 -

Bachelor of Science - Environmental Science

Central Michigan University
05.2001 -

High School Diploma -

Swan Valley High School
05.2001 -

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