Turner Ross
College Student
Marquette,MI
Summary
Highly experienced worker known for their ability to get the job done quickly and right the first time. Well versed in the inner workings of coworker to coworker relationships and teamwork. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Looking to achieve new experience their field of scientific study through research and internship opportunities.
Overview
6
6
years of professional experience
Work History
Sales Associate
Menards
09.2023 - Current
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained an accurate inventory of department products to ensure adequate stock levels and minimize out-of-stock situations.
Sales Associate
Menards
06.2020 - 08.2023
- Assisted customers in solving home improvement and repair problems as well as answer their questions
- Used in-store system to locate inventory and place special orders for customers.
- Set and organized store promotions and sales
- Engaged with customers to effectively build trust and lasting relationships.
Meat Department Clerk
Jacks Fruit Market
07.2019 - 06.2020
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
- Cut meats to customer specifications and answered questions about specialty products.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
Toll Operator
Saginaw County Parks And Recreation Department
05.2018 - 08.2018
- Promoted positive customer interactions with courteous communication and prompt problem resolution.
- Demonstrated strong attention to detail through record-keeping of where each visitor was from in the county.
- Cultivated a positive work environment by treating colleagues with respect, demonstrating effective conflict resolution skills, and actively participating in team-building activities.
- Assisted in morning pre-opening tasks, ensuring the park was ready for visitors and lessened the chance of an issue between the park and a visitor.
- Was in charge of certain aspects of security, such as locking down the gates and not allowing cars to leave the park when a child was reported missing or lost.
Pizza Maker
Little Caesars Pizza
10.2017 - 04.2018
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
- Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
- Followed specific directions to ensure the quality of dough for each pizza before it was assembled.
- Listened effectively to phone calls to ensure accuracy in customer's orders.
Education
Bachelor of Science - Fisheries And Wildlife Management
Northern Michigan University
Marquette, MI 05.2001 -
Associate of Science - General Science
Delta College
Bay City, MI 05.2001 -
Bachelor of Science - Environmental Science
Central Michigan University
Mount Pleasant, MI 05.2001 -
High School Diploma -
Swan Valley High School
Saginaw, MI 05.2001 -
Skills
Customer Needs Assessment
Contract Preparation
Upselling
Inventory Control
Order Processing
Sales Development
Product Sales
Listening Skills
Cash Handling
Home improvement product knowledge
Goal-Oriented
Cleaning techniques
Problem-Solving
Merchandise Display
Sales Training
Guest Relations
Store Opening and Closing
Complex Problem-Solving
Friendly and Helpful
Meeting Sales Goals
Basic Mathematics
Special Order Coordination
Loss Prevention
Retail Store Operations
Sales expertise
Display Setup
Persuasion techniques
Excellent people skills
Accomplishments
- Collaborated with team of three in the development of their Eagle Scout project.
- Successfully achieved Eagle Scout Rank as of August 14th, 2018.
- Successfully completed Via De Cristo, a Christian men's retreat, where leadership skills in the community and congregation were learned.
Timeline
Sales Associate
Menards
09.2023 - Current
Sales Associate
Menards
06.2020 - 08.2023
Meat Department Clerk
Jacks Fruit Market
07.2019 - 06.2020
Toll Operator
Saginaw County Parks And Recreation Department
05.2018 - 08.2018
Pizza Maker
Little Caesars Pizza
10.2017 - 04.2018
Bachelor of Science - Fisheries And Wildlife Management
Northern Michigan University
05.2001 -
Associate of Science - General Science
Delta College
05.2001 -
Bachelor of Science - Environmental Science
Central Michigan University
05.2001 -
High School Diploma -
Swan Valley High School
05.2001 -