Twanda Giles-Wilson
Montgomery,AL
Summary
Dynamic District Manager with a proven track record at Wendy's-Southeast Restaurant Group, excelling in strategic planning and leadership. Enhanced employee retention through innovative training programs and fostered a collaborative work environment. Successfully oversaw multiple store openings, ensuring compliance and operational excellence while boosting team morale.
Overview
27
27
years of professional experience
Work History
District Manager
Wendys-Southeast Restaurant Group
10.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Training Store Manager
Wendys R&L Foods
09.1998 - 10.2022
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Promoted from Assistant Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.
Education
No Degree - Business Administration
Troy State University
Montgomery, AL08-1993
No Degree - Business Administration
Alabama State University
Montgomery, AL06-1992
High School Diploma -
Sidney Lanier High School
Montgomery, AL06-1990
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
Timeline
District Manager
Wendys-Southeast Restaurant Group
10.2022 - Current
Training Store Manager
Wendys R&L Foods
09.1998 - 10.2022
No Degree - Business Administration
Troy State University
No Degree - Business Administration
Alabama State University
High School Diploma -
Sidney Lanier High School
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