Twankeshia Randall
Lakeland,Fl
Summary
Strong background in customer service excellence and sales performance. Skilled in office management, effective problem resolution, and teamwork facilitation. Dedicated to achieving results through collaboration and goal-oriented approaches. Equipped to deliver significant contributions in diverse settings.
Overview
10
10
years of professional experience
Work History
Waitress Trainer
Cracker Barrel
Lakeland, Florida
11.2019 - 11.2026
- Delivered exceptional customer service to enhance guest experience.
- Operated cash registers, credit card transactions.
- Maintained cleanliness and organization of dining area
- Balanced multiple tables orders, ensuring prompt service delivery.
- Promoted teamwork among staff
- Monitored trainee performance and provided constructive feedback to foster skill development.
Food Preparation
Chick Fil A
Lakeland, Florida
03.2024 - 03.2025
- Measure and mixed ingredients according to precise recipes
- Equipment sanitation. kitchen area
- Manage inventory for the week
- Monitored food quality and presentation to standards
- Set up and prepare supplies, workstations for opening
Dietary Ambassador
Lakeland Regional Hospital
10.2022 - 03.2024
- Greet patients.
- Utilized tablets and computers for efficient patient food orders
- Delivered meals directly to patients
- Processed payments accurately
- Educated patients on personalized nutritional options to support health goals.
- Supplied nourishment and supplements to nursing station for designated residents.
Medical Assistant
Owl Now Urgent Care
06.2016 - 12.2016
- Greet patients
- Prepare patients for the doctor
- Vitals and interview patients for medical history
- Explain treatment for the day
- EKG, Basic X Ray, Front desk receptionist
- General office duties
Education
Diploma/ Certificate - Radiology
Fortis Institute/ Basic Bmxo
Mulberry03-2013
High School Diploma -
George Jenkins High School
Lakeland, FL06.2011
Skills
- Data entry
- Vital sign monitoring
- Problem solving and troubleshooting
- Basic computer proficiency
- Performance monitoring
- Food safety practices
Additional Information
If needing any further more information I’m able to be reached by email or primary phone (813-582-6151). Thank you for your time and appreciation.
Timeline
Food Preparation
Chick Fil A
03.2024 - 03.2025
Dietary Ambassador
Lakeland Regional Hospital
10.2022 - 03.2024
Waitress Trainer
Cracker Barrel
11.2019 - 11.2026
Medical Assistant
Owl Now Urgent Care
06.2016 - 12.2016
Diploma/ Certificate - Radiology
Fortis Institute/ Basic Bmxo
High School Diploma -
George Jenkins High School